Support Services Specialist

4 days ago

Thiruvananthapuram, Kerala, India beBeeITSpecialist Full time ₹ 40,00,000 - ₹ 80,00,000

Job Overview

">

We are seeking a highly skilled and motivated IT Support Specialist to join our team. The successful candidate will be responsible for providing first-line technical support for hardware, software, and network issues.

">

About the Role

">
  • ">
  • Provide first-line technical support for hardware, software, and network issues.">
  • Diagnose and resolve IT-related problems via phone, email, or in person.">
  • Install, configure, and update software and hardware as needed.">
  • Maintain IT documentation, including system configurations and troubleshooting guides.">
  • Collaborate with IT teams to ensure smooth system operations and escalate complex issues when necessary.">
">

Responsibilities

">

The ideal candidate will have excellent communication skills, a strong ability to work under pressure, and a customer-focused mindset. They will also possess knowledge of IT ticketing systems and CRM software.

">

Requirements

">
  • ">
  • Bachelor's degree in IT, Computer Science, or a related field (preferred).">
  • 1-3 years of experience in IT support or customer service.">
  • Strong troubleshooting skills in Windows, macOS, and networking environments.">
  • Excellent verbal and written communication skills.">
  • Customer-focused mindset with problem-solving abilities.">
  • Knowledge of IT ticketing systems and CRM software is a plus.">
  • Ability to work in a fast-paced environment and handle multiple tasks effectively.">
">

What We Offer

">

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.

">

How to Apply

">

Interested candidates should submit their application, including a cover letter and resume, to us.

"]],

  • Customer Support Specialist

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeUnderstanding Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Customer Support Specialist Role A vital customer support specialist is required to provide business-critical assistance to Azure customers worldwide through various support channels.Effective interaction with clients to gather information quickly and efficiently.Clear explanation of customer responsibilities in resolving issues and communication of next...

  • IT Service Management Specialist

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: IT Service Management SpecialistWe are seeking a skilled and experienced IT Service Management Specialist to join our team.Troubleshoot and resolve technical issues related to the ServiceNow platform.Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.Provide support to end-users addressing...

  • Network Support Specialist

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeSupport Full time ₹ 5,00,000 - ₹ 8,00,000

    Network Support SpecialistWe are seeking a skilled Network Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical assistance to our customers.The ideal candidate will have excellent communication skills and a strong understanding of network technologies, including xDSL and...

  • Sales and Technical Support Specialist

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our sales and service division, you will be responsible for delivering exceptional customer experiences through effective technical support and sales strategies.Key responsibilities include:Providing timely and knowledgeable technical assistance to...

  • Enterprise Network Support Specialist

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeNetwork Full time ₹ 2,60,000

    Enterprise Network Support SpecialistWe are seeking a highly skilled Enterprise Network Support Specialist to provide remote support to various clients and implement Cisco-based networks.About the RoleThis is an exciting expansion opportunity for a talented professional to join our team and contribute to the design, implementation, and maintenance of...

  • Telesales Specialist

    3 days ago

    Thiruvananthapuram, Kerala, India Thalikkunnil Interiors Pvt. Ltd. Full time

    Company DescriptionThalikkunnil Interiors Pvt. LtdRole DescriptionThis is a full-time on-site role for a Telesales Specialist at Thalikkunnil Interiors Pvt. Ltd. located in Trivandrum. The Telesales Specialist will be responsible for customer service, communication, sales, customer support, and training. Vacancies are available in our Kollam & Adoor...

  • Administrative Support Specialist

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeCareer Full time ₹ 60,00,000 - ₹ 80,00,000

    About this role:We are seeking a highly organized and proactive Administrative Support Specialist to support our team in managing business commitments.Key Responsibilities:Manage schedules, appointments, and travel arrangements.Handle correspondence, emails, and calls on behalf of the team lead.Coordinate meetings, events, and business engagements.Maintain...

  • Telesales Specialist

    1 week ago

    Thiruvananthapuram, Kerala, India Thalikkunnil Interiors Pvt. Ltd. Full time

    Company Description Thalikkunnil Interiors Pvt. Ltd Role Description This is a full-time on-site role for a Telesales Specialist at Thalikkunnil Interiors Pvt. Ltd. located in Trivandrum. The Telesales Specialist will be responsible for customer service, communication, sales, customer support, and training. Vacancies are available in our Kollam & Adoor...

  • Support Specialist

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 50,00,000 - ₹ 80,00,000

    Job Title: Customer Service AdvocateWe are seeking a highly skilled customer service professional to provide exceptional support and ensure a positive customer experience.The ideal candidate will be responsible for handling inquiries, resolving issues, and maintaining strong client relationships through professionalism, empathy, and clear communication.Key...

  • Software Support Consultant

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to deliver high-level technical support and ensure customer satisfaction.The ideal candidate will have strong analytical skills, be capable of diagnosing code issues, and suggest effective alternatives.Diagnose complex software issues and provide resolutions to...