Business Operations Manager

4 weeks ago

Chennai Metropolitan Area, India A.P. Moller - Maersk Full time

A.P. Moller - Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century.

Our company culture emphasizes innovation, transformation, and continuous learning to ensure that our organisation reflects and understands the customers we serve.

We have over 100,000 employees across 130 countries working together to shape the future of global trade and logistics.

In this role, you will be responsible for leading customer implementations, ensuring smooth transitions from conception to stable operations.

  • You will coordinate with various stakeholders to ensure alignment and successful project execution.
  • Manage financial operations processes, measures, and design performance visibility for the entire Europe Operations Tower team to GSC and regional management.
  • Control financial operations KPI's, improve cashbox adoption ratio, work closely with CX, GSC, Area teams for financial operations performance improvement.
  • Identify and drive continuous improvement opportunities to streamline processes in both operations & financial operations and improve accuracy and efficiency within operations.
  • Assist the leadership team in optimizing resources, developing processes, and setting up compliant measures.
  • Provide specialized knowledge in operations and platforms (SCP, mymaersk, etc.) to guide process improvements, address exceptions, and foster best practices across teams.
  • Analyse and present critical insights and data to top management, working closely with various departments to gather data, perform detailed analysis, and create comprehensive reports that support strategic decision-making.
  • Act as the team's representative in GSC and Regional Management calls, as well as in customer calls on behalf of A.P. Moller - Maersk.

The estimated salary for this role is approximately $120,000 per annum, depending on experience and location.

Ideal Profile

  • At least 6 years of experience ideally in supply chain or supply chain consulting within shipping and transport & logistics.
  • Working knowledge of freight forwarding.
  • Highly goal-driven and able to work well in fast-paced environments.
  • Strong analytical skills and comfortable dealing with numerical data.
  • Pays strong attention to detail and delivers work of a high standard.

What We Offer

A competitive salary package, including benefits such as health insurance, retirement plans, and paid time off.

We offer opportunities for professional growth and development, including training programs and career advancement opportunities.

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