Chief Enterprise Visibility Specialist

2 weeks ago

Gurgaon, Haryana, India beBeeObservability Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Description

We are seeking a Senior Engineer to lead the design, deployment and optimization of observability solutions across our enterprise systems. This role requires deep expertise in Splunk Observability Cloud and Splunk IT Service Intelligence to provide real-time insights, improve system reliability and drive actionable intelligence through telemetry and service modeling.

Key Responsibilities:
  • Lead architecture and implementation of observability platforms using Splunk APM, Infrastructure Monitoring, Log Observer, RUM and Synthetic Monitoring.
  • Implement OpenTelemetry for distributed tracing and correlation between logs, metrics and traces.
  • Define golden signals, SLIs SLOs and ensure end-to-end service health visibility.
  • Design and configure Splunk ITSI Glass Tables KPIs Service Trees and Notable Events.
  • Integrate ITSI with logs APM infrastructure monitoring and external event sources e.g. ServiceNow CMDB.
  • Develop correlation rules and predictive analytics using machine learning within ITSI.
  • Drive business-centric service monitoring using entity modeling and service mapping.
  • Create proactive monitoring with anomaly detection baselining and predictive alerting.
  • Enable faster incident triage and root cause analysis using AIOps capabilities of ITSI.
  • Integrate ITSI with incident management tools like PagerDuty Opsgenie or ServiceNow.
  • Collaborate with SREs DevOps application teams and business owners to define observability goals.
  • Lead onboarding of new services into observability and ITSI environments.
  • Deliver dashboards runbooks and observability as code automation via Terraform or CI/CD.
Requirements:
  • Bachelor's degree in Computer Science Engineering or related field.
  • 6+ years in observability DevOps or SRE roles.
  • Hands-on experience with Splunk ITSI including Service Designer KPI creation Glass Tables and Episode Review.
  • 3+ years of working experience with Splunk Observability Cloud tools SignalFx APM RUM Infrastructure Monitoring Log Observer.
  • In-depth understanding of OpenTelemetry log aggregation and metrics collection.
  • Strong experience with cloud-native technologies Kubernetes Docker AWS/Azure/GCP.
  • Scripting and automation skills Python Bash Terraform.
  • Familiarity with ITSM/CMDB integration and service-centric monitoring.
  • Splunk Certifications e.g. Splunk Core Certified Power User Splunk ITSI Implementation Observability Cloud Certified.
  • Familiarity with ITIL processes and integrations with ServiceNow BMC or other ITSM tools.
  • Experience with other observability/AIOps platforms Datadog Dynatrace AppDynamics Moogsoft etc.
  • Strong analytical and troubleshooting skills.
  • Excellent communication and documentation abilities.
  • Ability to lead initiatives and mentor junior engineers.
  • Proactive collaborative and business-outcome-driven mindset.
Additional Information:

The candidate should have minimum 3 years of experience.

The position is at Gurugram office.

A full time education is required.

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