Enterprise Account Manager

4 days ago

Hyderabad, Telangana, India beBeeAccount Full time ₹ 1,20,00,000 - ₹ 1,80,00,000
Job Title: Enterprise Account Manager

We are seeking a driven and experienced professional to manage strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership.

The successful candidate will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within their portfolio.

Key Responsibilities:

  1. Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  2. Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  3. Understand the client's business goals, organizational structure, and pain points to align services effectively.
  4. Ensure high levels of client satisfaction, loyalty, and retention.
  5. Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  6. Presents tailored solutions that align with client needs and future growth strategies.
  7. Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  8. Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  9. Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  10. Monitor and optimize account financial health regularly.
  11. Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  12. Prepare detailed account review documents and strategic action plans.
  13. Address concerns and resolve client escalations with urgency and professionalism.
  14. Represent the organization in review meetings, industry forums, and client events.
  15. Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  16. Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.

Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor's or Master's degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews

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