Top Quality Assurance Role in OTC Domain
4 weeks ago
We are seeking a seasoned Quality Analyst to join our team in Chennai. As a Quality Analyst, you will be responsible for ensuring the quality of our Order-to-Cash processes.
This is an excellent opportunity to showcase your skills and experience in Quality management, particularly in the OTC domain.
About the RoleThe successful candidate will have 4+ years of experience in OTC (Order to Cash) preferably with few years in O&G industry/ Supply Chain Operations (Trucking, Rail, Marine)/Heavy Industries etc.
Prior work experience in Quality management role in OTC domain (Order Creation, Order Amendment/Cancellation, Allotment, Billing, Collection, Invoice processing, Vendors follow ups, Supply Management, Account reconciliations, Dispute management processes)
Extensive end-to-end practical knowledge of OTC end-to-end activities with mandatory experience to SAP – modules
Responsibilities- Transaction Monitoring: Perform Transaction monitoring of the select processes, Record and consolidate QC scores on a timely basis, identify Root causes appropriately
- Coaching & Feedback: Conduct coaching & feedback session for the individual & to the team on a timely and appropriate intervals
- Reporting & Review: Prepare QA scorecards and conduct Coaching & Feedback reviews (weekly, monthly and quarterly), Conduct timely review and prepare Monitoring Improvement plan, Tracking and measuring the transaction monitoring compliance against the sampling target
To be considered for this role, you should have:
- 4+ years of experience in OTC (Order to Cash) preferably with few years in O&G industry/ Supply Chain Operations (Trucking, Rail, Marine)/Heavy Industries etc.
- Prior work experience in Quality management role in OTC domain (Order Creation, Order Amendment/Cancellation, Allotment, Billing, Collection, Invoice processing, Vendors follow ups, Supply Management, Account reconciliations, Dispute management processes)
- Extensive end-to-end practical knowledge of OTC end-to-end activities with mandatory experience to SAP – modules
We offer a competitive salary, international trainers, world-class exposure, excellent working environment, flexible shifts, and more.
The estimated salary for this role is ₹12-15 lakhs per annum, depending on your experience and qualifications.
About UsHCLTech is a leading IT services company that offers a wide range of services including IT consulting, application development, testing, infrastructure management, business process outsourcing, and engineering and R&D services.
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