Senior Business Process Manager
1 day ago
The position falls under the Program Management Office (PMO), which serves as the information hub for projects and programs within the portfolio.
This includes financial management, tracking, reporting, assurance, quality control, information management, risk issue tracking, and change control support and knowledge management learning.
Reporting to the PMO Head, the Technology Business Management Team Lead will be responsible for building out a centralized utility and implementing a service catalogue to support business and project management activities across the organization.
Key activities of this team include financial monitoring, tracking status of project deliverables and milestones, supporting adoption of the project lifecycle, project program level risk and issue coordination, monitoring status of projects transitioning into normal service, coordination of regular project and program level reporting cycles, co-ordination of project governance arrangements, post-project review and program-level workshops, resource and vendor management activities.
Additional responsibilities include defining and updating project management processes, standards, and governance, assisting Project Managers on managing projects, contributing to Quality Reviews, and co-ordinating activities in support of quality objectives.
A successful candidate should have experience developing and managing teams, built a PMO competency from scratch, possess strong skills in program management and PMO processes and governance, be able to effectively collaborate and communicate, and get up to speed with content quickly across a number of topics and areas.
Strong writing and presentation skills, along with a keen eye for detail, are essential.
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