Gujarati Language Customer Support Specialist

2 days ago


Hyderabad Secunderabad Telangana, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Gujarati Language Customer Support Specialist

About the Role:

This is an exciting opportunity to work with a dynamic team and provide exceptional customer service to Gujarati-speaking customers.

Main Responsibilities:
  1. Customer Interaction: Respond to customer inquiries via phone, email, or chat in real-time, providing accurate product information and troubleshooting support.
  2. Problem Resolution: Escalate complex issues to the appropriate team for further action and ensure seamless customer support.
  3. Record Keeping: Document customer interactions, complaints, and feedback in the system.
  4. Follow-up: Verify customer satisfaction and resolve any outstanding issues.
  5. Collaboration: Work with team members and supervisors to achieve team performance metrics.
Requirements:
  • Language Skills: Fluency in Gujarati language and English.
  • Customer Service: Excellent communication and problem-solving skills.
  • Teamwork: Ability to collaborate with colleagues and contribute to a positive team environment.
What We Offer:
  • Competitive Compensation: A salary package that reflects your skills and experience.
  • Opportunities for Growth: Professional development opportunities to enhance your skills and advance your career.
  • Flexible Work Arrangements: The flexibility to work from home or adjust your schedule to suit your needs.


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