Escalation Resolution Specialist

What We Bring:At TransUnion CIBIL, we foster a dynamic environment that promotes collaboration and innovation.We continuously explore new technologies and tools to enhance our agility, providing our team members with opportunities to develop their skills and discover their strengths.We are an equal opportunity employer committed to a fair and inclusive...

Job Title: Escalation ManagerAs a key member of our Global Customer Support team, the Escalation Manager plays a pivotal role in handling critical situations that require a higher level of attention and expertise. This individual will oversee the escalation triage process, working collaboratively with various internal teams to address and resolve complex...

Job Purpose At DBS Bank, we are seeking a highly skilled and dedicated individual to join our team as a Service Resolution Specialist. In this role, you will be responsible for handling customer escalations and addressing grievances raised by customers through various channels. Key Accountabilities Ensure escalated complaints received through all...

Job SummaryDBS Bank is seeking a skilled Complaints Resolution Specialist to join our Consumer Banking Group. As a key member of our team, you will be responsible for handling customer escalations and addressing grievances in a timely and qualitative manner.Key ResponsibilitiesEnsure escalated complaints are handled in a timely and qualitative manner.Manage...

What We'll Bring:At TransUnion CIBIL, we foster a collaborative and innovative environment that encourages agility and exploration of new technologies and tools. This environment allows our team members to hone their skills, build new capabilities, and discover their potential. We are committed to a policy of treating all our associates and job applicants...

Forcepoint: A Leader in Cyber SecurityForcepoint is a global leader in cyber security, dedicated to simplifying security for businesses and governments worldwide. Our all-in-one, cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property, no matter where people are working.About the...

Job Role Description:The Customer Resolution Executive will serve as a champion for our customers, ensuring all queries are efficiently resolved, primarily through emails. In cases of escalations, this role will require occasional phone communication with customers, necessitating an in-depth understanding of various business aspects.Key...

What We'll Bring:At TransUnion CIBIL, we foster a collaborative and innovative environment that encourages agility and skill-building. Our team is dedicated to pioneering products and cutting-edge technology, providing a platform for our people to hone their skills and discover their potential.We are an equal opportunity employer, committed to a policy of...

Job Title: Incident Resolution SpecialistAbout the Role:We are seeking a highly skilled Incident Resolution Specialist to join our team at Jio. The ideal candidate will have 7-13 years of experience in telecom/retail incident management, with a strong understanding of IT infrastructure and application-level operations.Key Responsibilities:Manage and resolve...

Escalation Manager Role OverviewThe Escalation Manager is a critical position within Cornerstone OnDemand's Customer Support team. This role is responsible for handling complex customer issues that require a higher level of attention and expertise. The Escalation Manager acts as a bridge between the support team, customer, and various stakeholders, ensuring...

Job SummaryWe are seeking a highly skilled Dispute Resolution Specialist to join our team at Maersk. The successful candidate will be responsible for managing disputes related to ocean freight and ensuring timely resolution.Key ResponsibilitiesAnalyze disputes received from customers and understand the root cause of the issueCollaborate with internal teams...

Escalation Manager RoleThe Escalation Manager plays a pivotal role in handling critical situations for customers, requiring a higher level of attention and expertise. This individual oversees the escalation triage process, working collaboratively with various internal teams to address and resolve complex customer support situations.Key...

Job Title: Escalation ManagerJob Summary:The Escalation Manager plays a critical role in handling complex customer issues that require a higher level of attention and expertise. This individual will oversee the escalation triage process, collaborate with internal teams, and provide immediate assistance to customers in urgent situations.Key...

About Etraveli GroupEtraveli Group is a leading company in the online travel industry, providing innovative solutions and fulfillment capabilities for flight sales. Our mission is to simplify complexity and connect millions of flights and travelers worldwide.We strive to make the world smaller for our customers and bigger for our people. Our diverse team of...

Job SummaryWe are seeking a highly skilled Dispute Resolution Specialist to join our team at Maersk. As a key member of our global disputes team, you will be responsible for managing and resolving customer disputes in a timely and efficient manner.Key ResponsibilitiesAnalyze customer disputes and identify root causesCollaborate with internal stakeholders to...

About Etraveli GroupEtraveli Group is a leading provider of tech solutions and fulfillment capabilities for online sales of flights. Our mission is to simplify complexity and connect millions of flights and travelers across the globe.We strive to make the world smaller for our customers and bigger for our people. Our diverse team of passionate professionals...

Dispute Resolution Specialist Job Description As a Dispute Resolution Specialist, you will be responsible for resolving customer disputes related to invoiced shipments. Your primary goal is to understand the root cause of the dispute and implement corrective measures to prevent similar issues in the future. Key Responsibilities:Analyze customer disputes...

Job Summary: We are seeking a highly skilled Dispute Resolution Specialist to join our team at Maersk. The successful candidate will be responsible for resolving customer disputes in a timely and professional manner.Key Responsibilities:Analysis of customer disputes to understand the root cause and provide a resolutionCommunication with customers to ensure a...

About the Role:We are seeking a highly skilled Senior Manager Escalation to join our team at TransUnion CIBIL. As a key member of our Consumer Operations team, you will be responsible for handling and resolving complex customer complaints in a timely and efficient manner.Key Responsibilities:Manage and resolve customer complaints received through various...

Job SummaryWe are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team at Maersk. As a key member of our Supply Chain Operations team, you will be responsible for resolving disputes related to revenue and cost business models, ensuring efficient and quality resolution of disputes with our customers and stakeholders.Key...