Senior Manager Escalation Specialist

What We'll Bring:At TransUnion CIBIL, we foster a collaborative and innovative environment that encourages agility and exploration of new technologies and tools. This environment allows our team members to hone their skills, build new capabilities, and discover their potential. We are committed to a policy of treating all our associates and job applicants...

About the Role:We are seeking a highly skilled and experienced Senior Manager Escalation to join our team at TransUnion CIBIL. As a key member of our Consumer Operations team, you will be responsible for handling and resolving complex customer complaints in a timely and efficient manner.Key Responsibilities:Manage and resolve customer complaints received...

About the Role:At TransUnion CIBIL, we are committed to creating a welcoming and energetic environment that encourages collaboration and innovation. Our team is dedicated to exploring new technologies and tools to stay agile, and we offer our people the opportunity to hone current skills and build new capabilities. We are seeking a highly skilled Escalation...

What We'll Bring:At TransUnion CIBIL, we foster a collaborative and innovative environment that encourages agility and skill-building. Our team is dedicated to pioneering products and cutting-edge technology, providing a platform for our people to hone their skills and discover their potential.We are an equal opportunity employer, committed to a policy of...

What We Bring:At TransUnion CIBIL, we foster a dynamic environment that promotes collaboration and innovation.We continuously explore new technologies and tools to enhance our agility, providing our team members with opportunities to develop their skills and discover their strengths.We are an equal opportunity employer committed to a fair and inclusive...

Escalation Manager Role OverviewThe Escalation Manager is a critical position within Cornerstone OnDemand's Customer Support team. This role is responsible for handling complex customer issues that require a higher level of attention and expertise. The Escalation Manager acts as a bridge between the support team, customer, and various stakeholders, ensuring...

Forcepoint: A Leader in Cyber SecurityForcepoint is a global leader in cyber security, dedicated to simplifying security for businesses and governments worldwide. Our all-in-one, cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property, no matter where people are working.About the...

Escalation Manager RoleThe Escalation Manager plays a pivotal role in handling critical situations for customers, requiring a higher level of attention and expertise. This individual oversees the escalation triage process, working collaboratively with various internal teams to address and resolve complex customer support situations.Key...

Job Title: Escalation ManagerJob Summary:The Escalation Manager plays a critical role in handling complex customer issues that require a higher level of attention and expertise. This individual will oversee the escalation triage process, collaborate with internal teams, and provide immediate assistance to customers in urgent situations.Key...

Job Title: Escalation ManagerAs a key member of our Global Customer Support team, the Escalation Manager plays a pivotal role in handling critical situations that require a higher level of attention and expertise. This individual will oversee the escalation triage process, working collaboratively with various internal teams to address and resolve complex...

Job OverviewForcepoint is looking for an experienced Escalation Engineer to join our team. As an Escalation Engineer, you will be responsible for troubleshooting highly technical issues, providing excellent customer experience, and collaborating with cross-functional teams.Key ResponsibilitiesTriage and resolve complex technical issues related to Forcepoint...

Escalation Manager Role SummaryWe're seeking a skilled Escalation Manager to join our Customer Support team. As a pivotal member of our team, you will be responsible for handling critical situations that require a higher level of attention and expertise.Key Responsibilities:* Manage critical situations from initial contact through resolution, ensuring a high...

Key Responsibilities:As a Senior Order Management Specialist at KEC, you will be responsible for the end-to-end management of the order cycle, including creating order book dashboards and processing orders in SAP as per SOP.Ensure timely order booking and corresponding metal booking, along with all necessary details in the defined format.Creation of...

Client Success Specialist Role at NTT DATAAs a Senior Associate Client Success Specialist at NTT DATA, you will play a crucial role in driving value for our clients and increasing their lifetime value for the organization. This position is responsible for multiple small-to-medium scale or simple contracts, acting as the primary post-sale point of contact for...

Key Responsibilities:As a Senior Order Management Specialist at KEC, you will be responsible for the end-to-end management of the order cycle, including creating order book dashboards and processing orders in SAP as per SOP.Order Book Management:Ensure timely order booking and corresponding metal booking along with all details as per defined format.Creation...

Job Description:As a Senior Specialist - Order Management at KEC International Ltd, you will be responsible for end-to-end management of the order cycle.Key Responsibilities:Creation of order book dashboards and processing orders in SAP as per SOP.Ensuring timely order booking and metal booking along with all details as per defined format.Creation of...

Job Title: Senior Operations SpecialistJob Summary: We are seeking a highly skilled Senior Operations Specialist to join our team at Linedata. The ideal candidate will have a strong background in financial reconciliation and a proven track record of delivering high-quality results.Key Responsibilities:* Daily, weekly, and monthly reconciliation between...

About the RoleWe are seeking a highly skilled Senior Contact Center Specialist to join our Global Delivery & Operations team at Orange Business Services.As a Senior Contact Center Specialist, you will be responsible for identifying and resolving complex technical issues related to Genesys and FCC system faults in customer and OBS networks.You will work...

As a Senior Risk Specialist, Managed Services at FactSet, you will play a critical role in maintaining a competitive edge in the asset management industry. Your responsibilities will include developing and maintaining up-to-date knowledge of current market trends and economic factors. You will also be responsible for executing activities such as...

About ForcepointForcepoint is a leading provider of cybersecurity solutions that help organizations protect their sensitive data and intellectual property. With a strong focus on innovation and customer satisfaction, we are committed to making security simple and effective for our clients.Job SummaryWe are seeking an experienced Cybersecurity Escalation...