ServiceNow ITOM Developer: Expert in Modern IT Operations
3 days ago
A ServiceNow ITOM Developer plays a pivotal role in delivering cutting-edge IT operations management solutions within the ServiceNow platform. Key responsibilities and skills include:
Key Responsibilities:- Implementation: Design, develop, and deploy comprehensive ITOM solutions on the ServiceNow platform.
- Configuration: Configure and customize ServiceNow ITOM modules such as Discovery, Service Mapping, Event Management, and Cloud Management.
- Integration: Integrate ITOM solutions with other ServiceNow modules and external systems.
- Automation: Develop automation workflows and orchestration using ServiceNow Orchestration.
- Custom Development: Customize the ServiceNow platform using JavaScript, Glide API, and ServiceNow best practices.
- Documentation: Create technical documentation related to ITOM implementations, configurations, and customizations.
- Testing and Deployment: Test developed solutions, assist in deployment activities, and provide post-implementation support.
Required Skills and Qualifications:
- ServiceNow Expertise: In-depth knowledge of the ServiceNow platform with a focus on ITOM modules.
- Programming Languages: Proficiency in JavaScript, HTML, CSS, and experience with REST and SOAP APIs.
- ITOM Modules: Hands-on experience with ServiceNow ITOM modules such as Discovery, Service Mapping, Event Management, and Cloud Management.
- Integration: Experience with integrating ServiceNow with other systems using MID Server, web services, and third-party tools.
- Automation and Orchestration: Ability to design and implement automation workflows using ServiceNow Orchestration.
- Problem-solving: Strong analytical and troubleshooting skills to diagnose issues and implement effective solutions.
- Communication: Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical audiences.
- Certifications: ServiceNow Certified Implementation Specialist (CIS) in ITOM or related certifications are often preferred.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Several years of experience in ServiceNow development, with a focus on ITOM modules and solutions.
We offer an estimated salary range of ₹850,000 - ₹1,200,000 per annum based on your qualifications and location. If you have a passion for modern IT operations and a strong background in ServiceNow development, we encourage you to apply.
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