
Global Relationship Manager
3 hours ago
This is a unique opportunity to play a key role in building and maintaining strong relationships with international clients. As a Global Relationship Manager, you will be responsible for coordinating appointments, meetings, and industry visits for leadership during international trips.
You will act as a bridge between our leadership and global clients/partners, ensuring meetings are productive and relationships are nurtured. You will manage and maintain a global client and partner database with updated contacts and engagement history.
- Key Responsibilities:
- Manage and maintain a global client and partner database.
- Schedule and confirm appointments, meetings, and industry visits for leadership.
- Act as a primary point of contact for international clients before and after meetings.
- Ensure smooth preparation of meeting materials, agendas, and presentations.
- Coordinate with internal teams to support leadership in client-facing interactions.
- Track and monitor client communications, follow-ups, and next steps.
- Provide post-visit reports summarizing client feedback, opportunities, and pending actions.
- Support event participation, conferences, and networking opportunities abroad.
We are seeking an experienced professional with the following skills and qualifications:
- Bachelor's degree in Business, Marketing, Communications, or International Relations.
- 3–6 years of experience in client engagement, account management, or executive coordination.
- Strong organizational and time-management skills.
- Excellent communication skills (verbal, written, and presentation).
- Comfortable working across different time zones and cultures.
- Ability to multitask and manage multiple client interactions simultaneously.
- Experience with CRM tools, LinkedIn, and scheduling platforms (Calendly, Outlook, Google Suite).
The following Key Performance Indicators will be used to measure your success in this role:
- Appointment & Meeting Coordination
- Number of confirmed client/partner appointments per month/visit.
- % of scheduled meetings that are successfully conducted.
- Client response rate to outreach and follow-up (target %).
- Client satisfaction score/feedback post-meetings.
- % of meetings followed up within 48 hours.
- Number of repeat engagements/continued discussions with clients.
- Accuracy of client database and appointment calendar.
- On-time preparation of agendas, briefs, and reports.
- Quality and timeliness of post-visit engagement reports.
- Number of new insights or opportunities identified through client interactions.
We offer a competitive salary + performance incentives linked to KPI achievement. You will have the opportunity to play a key role in Bhionix.Group's global relationship-building strategy and gain exposure to international markets, clients, and industry leaders.
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