Relationship Manager

3 weeks ago

Noida, Uttar Pradesh, India Au Small Finance Bank Full time
Job Description

Job Summary:

We are looking for a dynamic and customer-focused Relationship Manager Credit Cards to drive the acquisition, retention, and growth of credit card customers. The ideal candidate will be responsible for managing relationships, driving card sales, enhancing customer experience, and ensuring portfolio quality.

Key Responsibilities:

- Identify and acquire new customers for credit card products through field visits, referrals, leads, and cross-selling.
- Maintain and grow relationships with existing credit card customers to ensure usage, retention, and customer satisfaction.
- Explain product features, benefits, and eligibility criteria clearly and confidently to customers.
- Achieve monthly sales targets for card issuance and usage.
- Collaborate with internal teams like operations, risk, and customer service to ensure smooth onboarding and servicing.
- Monitor credit card usage behavior and suggest upgrades or value-added services.
- Address customer complaints, queries, and provide timely resolution.
- Ensure compliance with KYC norms, credit policies, and company guidelines.
- Maintain accurate records of customer interactions, applications, and follow-ups in CRM systems.

Qualifications & Skills:

Essential:

- Bachelor's degree in any field (preferably business, finance, or marketing).
- 13 years of experience in credit card sales or banking/financial services.
- Excellent communication, negotiation, and interpersonal skills.
- Customer-centric mindset with strong persuasion skills.
- Knowledge of credit card features, billing cycles, and regulatory guidelines.

Desirable:

- Experience with HNI/UHNI clientele or co-branded cards.
- Familiarity with digital sales tools or lead management systems.
- Local language proficiency is a plus.

Performance Metrics:

- Monthly credit card acquisition numbers.
- Activation and usage rates.
- Customer satisfaction scores (CSAT/NPS).
- Cross-sell and up-sell performance.
- TAT adherence and process compliance.

  • Relationship Manager

    3 weeks ago

    Noida, Uttar Pradesh, India CIEL HR Full time

    Hi All We are having urgent opening for Relationship Manager-B2B with one of our client Noida Responsibilities of Relationship Manager-B2B Work closely with the internal resources such as Corporate Real Estate Project Manager finance Enterprise Infrastructure resources facilities management other RMs in the team Maintaining and enhancing relationships...

  • Relationship Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Kotak Mahindra Bank Limited Full time

    Job DescriptionRelationship Manager-Loan Against PropertyLocation MumbaiReporting Relationships Location ManagerThe Loan Against Property (LAP) Business vertical is the part of Secured Assets division of the Consumer Bank.This vertical specializes in acquiring retail customers for funding against Residential, Commercial & Industrial Properties. We also...

  • Relationship Manager

    4 weeks ago

    Noida, Uttar Pradesh, India Zafify Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Relationship Manager

    2 days ago

    Noida, Uttar Pradesh, India Max Life Insurance Full time

    Job Description- Will be responsible for meeting sales target through Bank s FOS.- Will be responsible for maintaining relationships with all constituents in the Bank Branch- Keeping accurate record of referrals received form all constituents in the bank branch.- Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead...

  • Relationship Manager

    3 weeks ago

    Noida, Uttar Pradesh, India Zafify Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Relationship Manager

    3 days ago

    Noida, Uttar Pradesh, India Talent Worx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location : Noida, Cochin, Gurugram, Raipur, Ahmedabad, Hyderabad,As a Relationship Manager at a leading financial service company, you will play a crucial role in nurturing and enhancing the connection between the company and its valued clients. This position requires a skilled communicator who can effectively manage client portfolios, understand their...

  • Account Relationship Manager

    1 day ago

    Noida, Uttar Pradesh, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000

    Job SummaryWe are seeking a skilled Account Relationship Manager to join our team. This role involves managing client relationships, identifying growth opportunities, and ensuring timely project delivery.Key Responsibilities:Client Relationship Management & RetentionMaintain high levels of client satisfaction through proactive communication and timely issue...

  • Global Relationship Manager

    2 hours ago

    Noida, Uttar Pradesh, India beBeeRelationship Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Global Relationship ManagerThis is a unique opportunity to play a key role in building and maintaining strong relationships with international clients. As a Global Relationship Manager, you will be responsible for coordinating appointments, meetings, and industry visits for leadership during international trips.You will act as a bridge between our...

  • Client Relationship Manager

    5 days ago

    Noida, Uttar Pradesh, India TECEZE Full time

    Job Title: Client Relationship Manager / Key

  • Sales Relationship Manager

    2 days ago

    Noida, Uttar Pradesh, India beBeeBusiness Full time ₹ 6,00,000 - ₹ 12,00,000

    Job OverviewAs a Sales Executive, your key focus will be on building and maintaining relationships with small and medium-sized enterprises. You will be responsible for reaching out to potential clients, understanding their needs, and offering tailored solutions.Your role will involve negotiating and finalizing quotations, payment terms, and delivery terms...