
Health Journey Navigator
5 days ago
This is an exciting opportunity to lead our client advocacy efforts, fostering strong relationships and delivering exceptional support to our clients.
Key Responsibilities:- Develop and maintain a daily communication plan to ensure consistent follow-ups with clients via phone, email, and messaging platforms.
- Send regular reminders, motivational quotes, and check-ins to track client progress and well-being.
- Utilize Google Sheets to monitor client mood, motivation, and progress, identifying areas for improvement and escalating concerns as necessary.
- Collaborate with the nutritionist to coordinate plan updates and dietary changes, ensuring seamless delivery of our services.
- Provide weekly progress summaries to both the team and clients, highlighting successes and areas for growth.
- Encourage referrals by delivering outstanding support experiences that exceed client expectations.
- Excellent communication skills, with a warm, clear, and motivational tone.
- Highly organized and disciplined, with the ability to prioritize tasks and meet deadlines.
- Empathetic and genuinely caring about people's health journeys.
- Proficient in using WhatsApp Business, Excel/Google Sheets, and Google Drive.
- Basic knowledge of lifestyle and wellness principles a plus.
We are a leading provider of personalized lifestyle and nutrition plans, blending science with culture and taste. With over 5000+ transformations and a strong presence across India, we focus on daily personal follow-ups, high accountability, and emotional support to help clients achieve lasting health goals.
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