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Collections Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeeCollections Full time US$ 70,000 - US$ 1,15,000
Collection Operations Specialist

We are seeking an experienced Collection Operations Specialist to join our team. This is a critical role that involves managing third-party collection agencies and leveraging data to drive performance.

The ideal candidate will have 1+ years of experience in collections, a deep understanding of Excel and data analysis, and excellent communication skills. They will be responsible for overseeing the complete lifecycle of third-party collection agencies, from initial onboarding and comprehensive training to ongoing performance monitoring and compliance enforcement.

The successful candidate will also be responsible for developing and implementing strategic initiatives to enhance collection efficiency, improve agency productivity, and optimize overall performance. They will maintain relations with collection agencies by monitoring and communicating their KPIs regularly.

This role requires strong analytical and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team. If you are a detail-oriented individual with a passion for improving processes and taking initiative, we encourage you to apply.

Key Responsibilities:
  • Oversee the complete lifecycle of third-party collection agencies
  • Develop and implement strategic initiatives to enhance collection efficiency
  • Maintain relations with collection agencies by monitoring and communicating their KPIs regularly
Requirements:
  • 1+ years of experience in collections
  • Deep understanding of Excel and data analysis
  • Excellent communication skills
Benefits:
  • Competitive salary and equity package
  • A collaborative and flat company culture
  • Fully-paid Group Medical Insurance and Personal Accidental Insurance
  • Unlimited paid time off, including personal leave, bereavement leave, and sick leave
  • Fully paid parental leave — 6 months maternity leave and 3 months paternity leave
  • $500 Annual professional development budget