Chief Collections Strategist

5 days ago

Mumbai, Maharashtra, India beBeeCollections Full time ₹ 15,00,000 - ₹ 18,00,000

Job Opportunity:

We are seeking a strategic Resolution Specialist to develop and implement effective resolution strategies for minimizing overdue accounts.

About the Role:

  • This is an excellent opportunity for a skilled professional to utilize their analytical and problem-solving skills to drive collections efficiency.
  • The ideal candidate will possess strong leadership abilities, in-depth knowledge of the ARC sector, and exceptional communication skills.

Key Responsibilities:

  1. Develop and implement effective resolution strategies to minimize overdue accounts.
  2. Analyze trends in the collections portfolio and make data-driven decisions to improve collection efficiency.
  3. Negotiate payment plans or settlements with customers, taking into account their financial situations.
  4. Collaborate with the legal team to manage cases requiring legal intervention.
  5. Presentation of regular reports on resolution activities, performance metrics, and recovery rates to senior management.
  6. Evaluate compliance with relevant regulations, company policies, and industry best practices.
  7. IDentify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of the collections function.

Qualifications and Skills:

  • Bachelor's degree in Finance, Business Administration, Law, or a related field.
  • Minimum 5-6 years of experience in collections and resolutions, preferably within the ARC, NBFC, or financial services industry.
  • Proven experience in managing and leading a team of collection professionals.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • In-depth knowledge of relevant laws, regulations, and compliance requirements in the ARC sector.
  • Customer service orientation with the ability to handle sensitive situations professionally.

What We Offer:

A dynamic work environment with opportunities for growth and development.

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