Senior IT Collections Strategist

2 days ago


Mumbai, Maharashtra, India beBeeCollections Full time ₹ 1,04,18,889 - ₹ 1,56,11,123
Job Title: Senior IT Collections Strategist

Job Description

The ideal candidate will be responsible for leading the implementation and enhancement of Loan Management Systems (LMS), Collection Management Systems (CMS), and CRM tools to improve operational efficiency. Key responsibilities include developing and executing automation projects for digital collections, ensuring seamless integration with digital payment platforms, collaborating with IT teams to enhance cybersecurity and data protection across collections systems, and preparing and managing the annual collections budget.


Key Responsibilities:
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  • Develop and execute automation projects for digital collections, including AI-based predictive models, self-service payment portals, automated follow-ups (SMS, WhatsApp, IVR, Email, App Notifications), and ensure seamless integration with digital payment platforms.
  • Collaborate with IT teams to enhance cybersecurity and data protection across collections systems.
  • Prepare and manage the annual collections budget, including IT investments, legal costs, and workforce expenses.

Required Skills & Qualifications:
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  • Proven expertise in IT-driven collections, system implementation, and BRD documentation.
  • Strong understanding of RBI/NBFC collection regulations, compliance standards, and risk mitigation practices.
  • Proficient in performance analytics, reporting tools, and digital collection technologies.
  • Excellent leadership, stakeholder management, and cross-functional collaboration skills.

Benefits

This role offers a unique opportunity to work on cutting-edge technology and contribute to the growth of our organization. As a Senior IT Collections Strategist, you will have the chance to develop your skills and expertise in IT-driven collections and system implementation.




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