
Business Excellence Partner
10 hours ago
Business Excellence Partner Opportunity
We are seeking an experienced Business Excellence Partner to join our team. As a key member of our organization, you will play a crucial role in executing our global strategy for business excellence within a specific market vertical or geographical region.
Key Responsibilities:
- Strategic Framework Implementation and Monitoring:
- Supporting the deployment and consistent adoption of the global strategic framework in your assigned region or vertical.
- Monitoring and validating the accuracy of data collection and reporting for strategic metrics.
- Collaborating with regional teams to ensure effective utilization of strategic metrics for daily operations.
- Analyzing data and providing insights for localized improvements to senior leadership.
- Performance Analysis and Operational Improvement:
- Analyzing performance data to identify operational weaknesses and opportunities for improvement.
- Supporting the development and implementation of targeted strategies to address performance gaps.
- Working with local leadership to implement and track corrective actions.
- Commercial Performance Support and Compliance:
- Conducting audits of customer contracts to ensure compliance with commercial terms.
- Assessing risk related to client Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Highlighting trends and concerns from performance reviews across accounts.
- Collaborating with Sales, Solution Design, and Commercial Pricing teams to protect commercial performance.
- Stakeholder Collaboration and Reporting:
- Acting as a primary point of contact for regional stakeholders on business excellence initiatives.
- Preparing and presenting performance reports and dashboards for regional leadership.
Requirements:
- Several years of experience in business analysis, performance management, or a similar role within a global organization.
- Demonstrated experience with KPIs and operational metrics.
- Strong analytical skills to collect, analyze, and interpret complex data to identify trends and propose solutions. Proficiency in data visualization tools is a plus.
- A solid understanding of commercial contracts, pricing structures, and their impact on business performance.
- Proven ability to build effective working relationships with diverse stakeholders, including operational, sales, finance, and technical teams.
- Excellent written and verbal communication skills.
- A proactive approach to identifying inefficiencies and experience in supporting improvement initiatives.
- Ability to thrive in a dynamic, fast-paced global environment.
What We Offer:
- A great work environment and work-life balance.
- A tailored benefit package to suit your lifestyle.
- An evolving organization that invests in people development, technology, and innovation.
Join Our Team:
We are an inclusive employer, and if you need reasonable accommodations to complete any aspect of the recruitment process, please contact our HR department.
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