CRM Transformation Specialist

1 week ago

Guntur, Andhra Pradesh, India beBeeCRM Full time ₹ 15,00,000 - ₹ 25,00,000

Join a dynamic team as we embark on an exciting journey in the realm of innovative technologies. We're seeking a skilled CRM Expert to drive our digital transformation forward.

The ideal candidate will possess extensive experience in Salesforce, with a strong focus on Sales and Service Cloud, as well as a proven track record of migrating legacy systems to this platform. Adept at Apex, Lightning Components, and SOQL, they will be proficient in leveraging these tools to streamline business processes and enhance data migration capabilities.

Apart from technical expertise, the selected individual will demonstrate exceptional collaboration skills, working effectively with cross-functional teams and stakeholders to achieve shared goals. Strong communication skills are also essential for articulating project requirements and ensuring seamless execution.

In return for their dedication, successful applicants can look forward to a stimulating work environment that fosters growth, knowledge exchange, and teamwork. Opportunities for personal development and continuous improvement will be plentiful, allowing them to hone their skills and stay up-to-date with industry trends.

With a modern, fast-paced atmosphere and a diverse range of talented colleagues, this role presents an unparalleled chance to contribute to cutting-edge projects and shape the future of our organization.

Key Responsibilities:

  • Project management and digitalization in the commercial area
  • Collaboration with business teams to define and document requirements
  • Preparation and facilitation of workshops
  • Performance of gap analysis between requirements and solutions
  • Design and documentation of business processes
  • Alignment of business processes across agencies
  • Management of delivery teams in developing and implementing applications
  • Collaboration with technical demand teams and business change managers
  • Training and support for users
  • Smooth rollout of applications
  • Emerging technology watch and application

Requirements:

  • BE/BTech or Master's degree
  • Extensive experience in Salesforce development
  • Proficiency in Apex, Lightning Components, and SOQL
  • Hands-on experience with Salesforce data migration
  • Excellent collaboration and communication skills
  • Strong understanding of Salesforce best practices
  • Salesforce certifications are highly preferred

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