
Global Client Service Professional
2 weeks ago
We are seeking a highly skilled professional to join our team as a Client Services Advisor. This key member of our organization will be responsible for delivering exceptional client service and support.
Main Responsibilities:- Collaborate with clients to provide quality service resolutions and promote proactive engagement.
- Manage day-to-day servicing inquiries of Pan India clients and log, investigate, and resolve all inquiries in a timely and accurate manner.
- Provide consistent service and keep clients informed on the status of all outstanding inquiries.
- Liaise with local and regional operations teams to ensure timely and accurate resolution of queries.
- 8-10 years of client service experience, preferably in international or domestic payments banking environment.
- In-depth knowledge of treasury and cash management services to provide advisory services to clients.
- Strong interpersonal and problem-solving skills, with good verbal and written communication skills.
- Ability to thrive in a high-pressure environment and meet tight deadlines.
- A dynamic team focused on delivering world-class client experience.
- Service, advice, support, and portfolio management of Global Treasury Services MNC, FI, and Middle Market clients.
- Opportunities to learn, grow, and make an impact, along with the power to make a difference.
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Client Services Associate
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Associate - Commercial & Client Services
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2 weeks ago
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