Senior Strategic Lead

Unlock the Power of Strategic Leadership

We are seeking an experienced Senior Program Manager to lead and orchestrate the delivery of mission-critical programs for our digital health SaaS platform.

This role is not about just managing timelines — it's about creating clarity out of complexity, restoring strong collaboration between business and tech, and delivering value through highly visible, strategic initiatives.

1. Program Delivery & Execution Leadership

• Own the end-to-end delivery of complex, cross-functional programs from initiation through go-live and post-launch analysis.
• Break down business and product strategies into executable delivery plans, timelines, and milestones.
• Coordinate across multiple agile teams (product, design, tech, QA, business ops) to ensure alignment and timely delivery.
• Identify blockers early, mitigate risks, and course-correct as needed without losing momentum.

• Act as the single point of clarity across all stakeholders.
• Ensure that business goals are translated into clear, well-documented functional requirements.
• Partner with Product Managers, Designers, and Engineers to ensure delivery aligns with product intent and user experience goals.
• Restore the connectivity between non-technical stakeholders and the technology teams — improving transparency, speed, and ownership.

• Own the platform program roadmap — including scope planning, release sequencing, and dependencies.
• Present progress, risks, and plans to senior leadership in structured and data-backed formats.
• Run steering committee meetings and drive high-quality executive updates.
• Ensure all program decisions, changes, and trade-offs are clearly communicated and documented.

• Set the bar for excellent documentation across all aspects of program management.
• Maintain centralized repositories for program artifacts: requirement specs, RACI matrices, release notes, timelines, and change logs.
• Support product and customer-facing teams by coordinating documentation for LMS or CMS when required for client readiness and enablement.

• Establish and lead consistent agile ceremonies and program-level rituals (standups, sprint planning, demos, retrospectives, backlog grooming).
• Proactively manage escalations, align on delivery expectations, and foster a no-surprise culture.

• Partner with customer success, marketing, and product teams to ensure enterprise and consumer launches are coordinated and ready.
• Support internal knowledge transfer, training schedules, platform onboarding, and documentation distribution.

• 8–12 years of experience in Program Management, Technical Project Management, or similar roles within tech-first companies.
• Demonstrated success delivering multi-track digital products at scale, preferably in health tech, fintech, SaaS, or platform-based companies.
• Excellent understanding of B2C and B2B platform dynamics.
• Strong understanding of Agile frameworks (Scrum, Kanban); PMP or Agile certifications are a plus.
• Master communicator: can distill complex program updates into crisp executive briefings and engaging team presentations.
• Deeply skilled in program tooling: Jira, Confluence, Notion, Gantt charts, Miro, etc.
• Highly organized, detail-obsessed, yet comfortable navigating ambiguity and shifting priorities.
• Experience collaborating across product, design, tech, marketing, support, and compliance teams.
• Familiarity with or exposure to tools like LMS, CMS, or documentation portals used for client education and onboarding is a plus.