
Order Management Specialist
15 hours ago
We are seeking a highly skilled Order Management Expert to join our team. As an Order Management Expert, you will play a critical role in ensuring the accuracy and timeliness of our invoices. Your attention to detail and ability to work in a fast-paced environment will be essential in this position.
About the Role:
This is a key position that requires one to work with various applications such as Salesforce and Vertex. You will also need to closely work with commercial teams on a daily basis.
Responsibilities:
- Review contracts signed by the customer
- Process New Sales, Renewals, and Amendments
- Ensure accurate and timely billing and services
- Process accurate adjustments to client accounts
- Provides verbal and or written billing explanations to client client services sales
- Promptly and precisely process emails
- Assist with escalation of key issues to senior management to ensure adherence to established policies and procedures
- Provide basic ad hoc reporting as necessary
Required Skills and Qualifications:
To be successful in this role, you will need to possess excellent communication skills, both verbally and in writing. You should also have 2-4 years of relevant experience and a Bachelor's degree in Business, Management, Accounting, or equivalent. Additionally, you should have good understanding of financial transactions and their impact on the business, knowledge of products and services, and research skills with a high attention to detail.
Benefits:
We offer a range of benefits to our employees, including health and wellness programs, flexible downtime, continuous learning opportunities, and investment in your future through competitive pay and retirement planning.
About Us:
We are a leading global provider of Essential Intelligence solutions. Our team is driven by curiosity and a shared belief that data can help build a more prosperous future for us all. We focus on Powering Global Markets and start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
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