Senior System Administrator
4 weeks ago
Job Summary:
We are seeking a highly skilled Senior System Administrator to join our team at Innovation Technology By Design. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers, ensuring the smooth operation of our IT infrastructure, and driving problem investigations and resolutions.
Key Responsibilities:
- Provide professional IT support to customers with a focus on customer service
- Monitor and administer IT infrastructure, including servers, networks, and storage systems
- Drive problem investigations and resolutions, including troubleshooting Windows server issues and analyzing network alerts
- Manage and troubleshoot physical and virtual servers, including Hyper-V, VMware, Azure, and AWS administration
- Plan and implement upgrades and updates to infrastructure, ensuring minimal downtime and disruption to services
Requirements:
- 2-3 years of IT or related domain experience
- Excellent written and verbal communication skills
- Excellent customer service skills
- Education: Graduate (Any stream) preferably in computer science or a related field
- At least 2 years of experience in end-user technical support
What We Offer:
At Innovation Technology By Design, we offer a dynamic and collaborative work environment, with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big, and our employees have indicated that with us, they will find a home where their passion and career goals finally intersect for them to live a life full of purpose.
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