ServiceNow ITOM Professional

2 weeks ago


Kota, Rajasthan, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

About the Role:

This position oversees the development and maintenance of the Configuration Management Database (CMDB) within a robust IT service management framework.

  • Collaborate with IT stakeholders to gather requirements and ensure CMDB solutions meet business objectives.
  • Establish and enforce CMDB data standards, policies, and procedures to guarantee data integrity and accuracy.
  • Develop and maintain comprehensive CMDB documentation, including data models, workflows, and processes.

About Key Responsibilities:

  • Provide technical leadership and mentorship to the CMDB development team.
  • Conduct regular audits and data quality checks to identify and resolve discrepancies.
  • Integrate the CMDB with other IT Service Management processes and tools.

About Required Skills:

  • Detailed knowledge of ITIL best practices.
  • Experience integrating CMDB with other ITSM processes and tools.
  • Proven experience leading CMDB projects and teams.

About Desired Qualifications:

  • Mastery of data modeling and workflow design.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.


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