
Cybersecurity Account Strategist
2 weeks ago
Key to success in this role is a proven track record of managing major accounts, particularly in the cybersecurity field.
Responsibilities:- Serve as primary contact for technical questions or escalations, collaborating with teams to provide support and drive product adoption.
- Help customers develop business plans, outlining critical goals and performance indicators.
- Collaborate with account management teams to secure contract renewals and foster long-term relationships.
- Identify opportunities for expanding usage across the customer's organization and drive revenue growth.
- Lead pilots for upsells and participate in results presentations to stakeholders.
Minimum 5 years of experience in customer success/project management required, with excellent communication and interpersonal skills.
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