Technical ServiceNow Expert

4 days ago


Tirupati, Andhra Pradesh, India beBeeServiceNow Full time ₹ 9,00,000 - ₹ 12,00,000
ServiceNow Technical Support Role

We are seeking a skilled ServiceNow Technical Support Specialist to provide high-quality technical support and ensure the smooth operation of our ServiceNow environment.

The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations.

  • Troubleshoot and resolve issues related to the ServiceNow platform.
  • Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.
  • Provide support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
  • Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
  • Ensure all support activities comply with IT security policies and federal regulations.
Required Skills and Qualifications
  • ServiceNow Certified System Administrator (CSA) is required.
  • 5 years of experience in Information Technology operations.
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
  • Familiarity with IT security policies.
  • Bachelor's degree in Information Technology or Computer Science is preferred.
Benefits
  • We prioritize your safety, health, and happiness as part of our team.
  • We offer benefits like Health & Wellness, Time to Recharge, Financial Security, Life & Family Support, Recognition & Growth, and Fitness & Wellness.

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