
Technical ServiceNow Expert
4 days ago
We are seeking a skilled ServiceNow Technical Support Specialist to provide high-quality technical support and ensure the smooth operation of our ServiceNow environment.
The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations.
- Troubleshoot and resolve issues related to the ServiceNow platform.
- Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.
- Provide support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
- Ensure all support activities comply with IT security policies and federal regulations.
- ServiceNow Certified System Administrator (CSA) is required.
- 5 years of experience in Information Technology operations.
- Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
- Familiarity with IT security policies.
- Bachelor's degree in Information Technology or Computer Science is preferred.
- We prioritize your safety, health, and happiness as part of our team.
- We offer benefits like Health & Wellness, Time to Recharge, Financial Security, Life & Family Support, Recognition & Growth, and Fitness & Wellness.
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ServiceNow Strategist
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ServiceNow Integration Specialist
5 days ago
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