
Batch Operations Manager
1 week ago
Job Overview
The Batch Operations Manager is responsible for overseeing the execution, coordination, and management of multiple batches/programs.
This role ensures that operational aspects of all batches are handled efficiently, while leading a team to deliver an excellent learner experience.
Key Responsibilities:
- Develop and implement batch schedules, timelines, and resource allocation.
- Coordinate with faculty, trainers, and support teams to ensure readiness.
- Monitor daily batch operations and resolve issues promptly.
Team Leadership:
- Lead, guide, and mentor batch managers/executives.
- Allocate responsibilities and monitor team performance.
- Provide regular feedback and facilitate skill development.
Stakeholder Management:
- Collaborate with academic, operations, and placement teams.
- Act as the primary escalation point for batch-related concerns.
- Maintain strong relationships with students, faculty, and administrative staff.
Quality & Compliance:
- Ensure adherence to academic guidelines, processes, and policies.
- Monitor attendance, progress, and performance of batches.
- Conduct quality checks on learning delivery and student support.
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