Chief Email Marketing Operations Coordinator

6 days ago

Pune, Maharashtra, India beBeeDigital Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title:

Senior Digital Project Manager

Job Description:

We are seeking a highly skilled Senior Digital Project Manager to oversee the coordination and smooth operation of projects related to email marketing. This individual will be responsible for ensuring timely delivery, managing client expectations, and identifying opportunities for process improvements.

Responsibilities:

  • Coordinating with developers and client contacts to oversee development and deployment of emails through Salesforce Marketing Cloud
  • Perform QA testing to ensure email content renders well across email clients and is error-free
  • Coordinate with client contacts to secure approval of emails, address edits as needed, and schedule emails through Salesforce Marketing Cloud
  • Guide clients on account protocols, answer questions regarding use of proper email templates, and process distribution lists
  • Pull metrics reports from Salesforce Marketing Cloud and share reports with clients
  • Assist with additional email marketing projects, such as quarterly benchmark reports or template builds
  • Identify potential roadblocks or delays with projects and clients to ensure smooth operation
  • Assist in breaking out project tasks, rearranging as needed to meet deadlines, and identify opportunities for process improvements
  • Identify trends in client campaigns for reporting and suggest opportunities for improvement
  • Occasionally develop tools (such as PowerPoint presentations) to educate clients on email marketing service and SOP, new tools and offerings, etc.

Qualifications:

  • Minimum 5-7 years of experience as a Senior Digital Project Manager or similar skill set
  • Preferably familiarity with Salesforce Marketing Cloud
  • Experience working in a client-facing environment, specifically at an agency
  • Ability to work independently with high ownership in a distributed team
  • Excellent written and verbal communication skills, and ability to deliver in a fast-paced environment
  • Advanced English level
  • Experience in working in an onsite/offshore delivery model is highly preferred

Equal Employment Opportunities:

Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

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