Operational Training Specialist
5 days ago
We are seeking an experienced Operational Training Specialist to join our team at Aura FMS Pvt LTD in Mumbai. As a key member of our operations team, you will be responsible for delivering high-quality training programs to our staff and ensuring that our clients receive exceptional service.
About the RoleThis is a full-time position offering a competitive salary of ₹1,500,000 per annum, plus benefits package. The ideal candidate will have a proven track record in client relationship management and operational training, with excellent communication, interpersonal, and leadership skills.
Key Responsibilities- Develop and deliver training modules tailored to specific client and operational requirements;
- Maintain strong relationships with clients by understanding their expectations and ensuring satisfaction;
- Collaborate with internal operations teams to identify and execute necessary operational changes;
- Continuously improve internal processes by incorporating client feedback, industry best practices, and innovative approaches;
- Identify and implement tech-based solutions to optimize training, monitoring, and service delivery;
- Proven track record in client relationship management and operational training;
- Excellent communication, interpersonal, and leadership skills;
- Ability to use technology for monitoring and improving processes (e.g., dashboards, reporting tools);
- Strong analytical skills to assess operational performance and implement solutions;
- Bachelor's degree in Hospitality Management, Business Administration, or a related field;
- Certifications in operations, training, or related disciplines are a plus;
- Competitive salary and benefits package;
- Opportunity to work in a dynamic and growth-focused environment;
- Exposure to diverse clients and industries;
- Professional development and career advancement opportunities;
If you are a motivated and results-driven individual looking for a challenging role, please submit your CV with the subject line 'Application for Operational Training Specialist'.
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