Operational Training Specialist

5 days ago


Mumbai, Maharashtra, India Aura FMS Pvt LTD Full time

We are seeking an experienced Operational Training Specialist to join our team at Aura FMS Pvt LTD in Mumbai. As a key member of our operations team, you will be responsible for delivering high-quality training programs to our staff and ensuring that our clients receive exceptional service.

About the Role

This is a full-time position offering a competitive salary of ₹1,500,000 per annum, plus benefits package. The ideal candidate will have a proven track record in client relationship management and operational training, with excellent communication, interpersonal, and leadership skills.

Key Responsibilities
  • Develop and deliver training modules tailored to specific client and operational requirements;
  • Maintain strong relationships with clients by understanding their expectations and ensuring satisfaction;
  • Collaborate with internal operations teams to identify and execute necessary operational changes;
  • Continuously improve internal processes by incorporating client feedback, industry best practices, and innovative approaches;
  • Identify and implement tech-based solutions to optimize training, monitoring, and service delivery;
Requirements
  • Proven track record in client relationship management and operational training;
  • Excellent communication, interpersonal, and leadership skills;
  • Ability to use technology for monitoring and improving processes (e.g., dashboards, reporting tools);
  • Strong analytical skills to assess operational performance and implement solutions;
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field;
  • Certifications in operations, training, or related disciplines are a plus;
What We Offer
  • Competitive salary and benefits package;
  • Opportunity to work in a dynamic and growth-focused environment;
  • Exposure to diverse clients and industries;
  • Professional development and career advancement opportunities;
How to Apply

If you are a motivated and results-driven individual looking for a challenging role, please submit your CV with the subject line 'Application for Operational Training Specialist'.



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