
Retail Governance Professional
2 weeks ago
We are seeking an experienced professional to join our team in the role of Customer Experience Manager. This position involves leading customer service teams and collaborating with executives on customer management strategies.
Key ResponsibilitiesThe ideal candidate will have a strong background in vendor management, customer experience, and leadership. Key responsibilities include:
- Managing and guiding customer service teams to deliver exceptional service and adhere to customer-focused strategies.
- Collaborating with executives and stakeholders to develop and implement effective customer management strategies aligned with company goals and objectives.
- Building and nurturing customer loyalty by designing and executing initiatives that enhance the overall customer experience.
- Utilizing various tools and technologies, such as customer feedback platforms, analytics software, and CRM systems, to monitor customer interactions and identify areas for improvement.
To be successful in this role, you will need:
- Experience in providing support to customers with big retail landscapes.
- Strong skills in vendor management, identifying service improvement opportunities, and collaborating with executives.
- Ability to lead customer service teams and manage customer relationships.
- Knowledge of customer relationship management (CRM) systems and other relevant tools and technologies.
This role offers the opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute to driving business growth through exceptional customer experiences.
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Hyderabad / Secunderabad, Telangana, India beBeeCorporate Full time ₹ 1,04,000 - ₹ 1,30,878Corporate Governance ProfessionalJob Description:Ensure compliance with statutory and regulatory requirements of group entities.Manage secretarial compliances under Companies Act and other applicable acts for unlisted public private companies.Monitor compliances of foreign subsidiaries/joint ventures.Provide expert advice to the board of directors and senior...
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Senior Corporate Governance Professional
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Retail Training Specialist
1 week ago
Hyderabad / Secunderabad, Telangana, India beBeeTraining Full time ₹ 15,000 - ₹ 28,00,000Job Title: Trainer - RetailAt our organization, we are seeking a highly skilled and experienced Training Manager to lead the development and implementation of training programs for retail staff. As a key member of our team, you will be responsible for assessing training needs, designing effective training materials, and conducting workshops and coaching...