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Customer Service Representative

2 weeks ago

Hyderabad Secunderabad Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

We are seeking a highly skilled Customer Service Representative to join our team and provide exceptional service to our clients.

  • The ideal candidate will have excellent communication skills, be able to handle high-pressure situations, and maintain accurate records of customer interactions.
  • Responsibilities include answering incoming calls, resolving customer complaints, and providing information on products and services.
  • The successful candidate will also assist in training new staff members, monitor call center metrics, and collaborate with other departments to resolve complex customer issues.
Key Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong problem-solving and analytical skills
  • Proficiency in using computer software and systems
What We Offer:

Our company provides a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

In this role, you will have the opportunity to work with a talented team, develop your skills and knowledge, and make a meaningful contribution to our organization's success.