
Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
Responsibilities:
- Dealing with mutual fund processes, including answering customer inquiries and resolving any issues that may arise.
- Providing blended customer service, which includes responding to customer emails, phone calls, and live chats in a timely and professional manner.
- Working from home (WFH) as part of our flexible work arrangement.
Requirements:
- At least 1 year of experience in customer service, preferably in the finance industry.
- Bachelor's degree in Commerce (BCom) is preferred, but not required.
- Freshers with an MBA or BCOM degree are also eligible to apply.
- Night shift experience is mandatory.
- Must have Windows 10 installed on their computer for the Versant test.
What We Offer:
- A competitive salary of up to Rs. 35,000 per month for experienced candidates.
- A freshers salary of Rs. 22,000 per month.
- Perks include Rs. 600 per day for shifts starting after 6 PM and Rs. 1500 Wi-Fi allowance.
- Rotational off for 5 days.
- Excellent communication skills are essential.
- Yearly incentives/bonus extra.
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