Multilingual Customer Service Representative

11 hours ago

Hyderabad Secunderabad Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Multilingual Customer Service Representative

We are seeking a highly skilled and multilingual customer service representative to join our team.

About the Role:

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service in multiple languages. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and possess a high level of empathy and understanding.

Key Responsibilities:
  • Provide assistance to customers via phone, email, or chat in their preferred language.
  • Offer accurate product information, troubleshoot customer issues, and provide solutions in real-time.
  • Maintain a positive and professional attitude in every customer interaction.
  • Record and document customer interactions, complaints, and feedback in the system.
  • Follow up with customers to ensure satisfaction and resolve any outstanding issues.
  • Evaluate complex or unresolved issues and escalate them to the appropriate team for further action.
  • Collaborate with team members to ensure seamless customer support.
  • Meet and exceed team and company performance metrics such as call handling time, first-call resolution, and customer satisfaction.
  • Adhere to company policies, guidelines, and service standards.
Required Skills and Qualifications:
  • Excellent verbal and written communication skills in multiple languages.
  • Strong problem-solving and analytical skills.
  • Able to work independently and as part of a team.
  • High level of empathy and understanding.
  • Ability to learn new systems and processes quickly.
Benefits:
  • Friendly and supportive work environment.
  • Opportunities for career growth and development.
  • Competitive salary and benefits package.
  • Professional training and development programs.
Why Join Us?

We offer a dynamic and supportive work environment where you can grow your skills and develop your career. Our team is committed to delivering exceptional customer service, and we are looking for talented individuals who share our vision.

  • Customer Service Representative

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878

    Job DescriptionWe are seeking a highly skilled and experienced customer service representative to join our team. As a customer service representative, you will be responsible for handling inbound and outbound calls, assisting customers with queries and complaints, updating customer records in the system, following call scripts and standard procedures, and...

  • Multilingual Customer Service Representative

    2 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCommunications Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled customer service representative to handle inbound and outbound calls in multiple languages. This role involves providing product/service information, resolving customer issues, maintaining call records, and following company guidelines.Key Responsibilities:Handle customer inquiries and...

  • Multilingual Customer Service Representative

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job SummaryWe are seeking a skilled customer service representative to handle inbound and outbound calls in Hindi, Tamil, Kannada, and English. This is a great opportunity for individuals who are fluent in multiple languages and possess excellent communication skills.The ideal candidate will be responsible for providing product/service information, resolving...

  • Multilingual Customer Service Representative

    2 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeSupport Full time US$ 40,000 - US$ 80,000

    Job OverviewWe are seeking a skilled and dedicated individual to join our team as a Customer Support Representative. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Manage incoming and outgoing customer calls and chatsAddress customer concerns and complaints...

  • Customer Service Representative

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Service Representative">About the Role:">We are seeking a highly skilled and experienced customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional support to our customers through various communication channels.">Key Responsibilities:">">Respond to customer...

  • Customer Service Representative

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service Representative Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a skilled and dedicated customer service representative to join our team.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer...

  • Customer Service Representative

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service Representative">We are currently seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our organization, you will be responsible for ensuring that our customers receive the highest level of service and support.Responsibilities:Provide exceptional customer service and support via...

  • Customer Service Representative

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time US$ 50,000 - US$ 1,00,000

    Customer Service Representative Job DescriptionWe are looking for a customer service representative to join our team. The successful candidate will be responsible for ensuring customer satisfaction and providing professional customer support.The ideal candidate will have excellent communication skills, both written and verbal.They will also have the ability...

  • Customer Service Representative

    2 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated customer service representative to join our team. As a key member of our organization, you will be responsible for handling inbound and outbound calls, emails, and chats with customers.The ideal candidate will have excellent communication skills, both written and verbal,...

  • Customer Service Representative

    11 hours ago

    Hyderabad / Secunderabad, Telangana, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service RepresentativeJob Description:The ideal candidate will be responsible for handling customer inquiries in a professional and courteous manner. This involves providing timely and accurate responses to customer concerns, resolving issues efficiently, and maintaining a high level of customer satisfaction.Communicate with customers via voice or...