
Effective Program Manager
2 days ago
About Us:
We are a global leader with restaurants in over 100 countries serving millions daily. Our growth strategy focuses on customer satisfaction and realizing further growth potential.
Our values center on inclusivity, service, integrity, community, and family. We use our scale for good: good for customers, people, industry, and the planet.
Job Title:
Program Management - Governance and Reporting Manager
Job Overview:
This role delivers program-wide insights to support executive conversations and decisions across multiple initiatives. Responsibilities include monitoring adoption and performance metrics, supporting team collaboration and planning activities, and assisting with governance and reporting.
Key Responsibilities:
- Governance & Metrics Support:
- Track execution of Integrated PMO activities by monitoring key metrics and summarizing insights into executive-level readouts on regular cadence
- Create updates to metrics dashboards within centralized project management tools
- Log and monitor risks, dependencies, and issues, escalating as needed
- Reporting & Planning Support:
- Support preparation and facilitation of integrated planning workshops and updates to the GBS integrated plan
- Prepare reporting packages for leadership meetings, such as company platform and segment updates
- Collaboration & Relationship Management:
- Support collaboration and synthesization between Integrated PMO, initiative project teams, Transformation Management Office, and horizontal capabilities
- Support Leads and PMs in understanding Integrated PMO ways of working, standards, and onboarding materials
- Build and maintain strong working relationships with project managers to promote alignment and consistent delivery
Requirements:
- Bachelor's degree in a related field is required
- Minimum 5 years of experience in project or program management
- Familiarity with Microsoft Office suite (Word, Excel, PowerPoint, SharePoint)
- Experience collecting and tracking risks, issues, and performance metrics
- Experience with project management tools (e.g., Planview, Jira, Smartsheets)
- Experience with data visualization tools (PowerBI, Tableau)
- Ability to synthesize data into executive-level summaries and dashboards
- Skilled in preparing leadership meeting materials and planning workshop content
- Experience with storytelling through data
- Detail-oriented
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