Customer Service Professional

1 week ago

Solapur, Maharashtra, India beBeeClient Full time ₹ 62,40,000 - ₹ 81,20,000
About This Role

This is an exceptional opportunity to grow professionally by delivering outstanding client service while working in a collaborative team environment.

We are seeking a Client Support Associate with proficiency in Advanced Excel, CRM platforms, and troubleshooting skills. The ideal candidate will possess excellent verbal and written communication skills in English, be willing to work in rotational shifts, and have a personal laptop and stable Wi-Fi connection.

The successful applicant will play a vital role in delivering high-quality support services to our clients, contributing to the growth and development of our dynamic team.

Responsibilities
  • Advanced Excel Proficiency: Utilize advanced Excel features to efficiently manage data and provide effective solutions.
  • CRM Platforms Experience: Leverage CRM platforms to streamline client interactions and enhance overall support quality.
  • Troubleshooting Skills: Demonstrate strong problem-solving abilities to resolve client issues promptly and effectively.
  • Excellent Communication Skills: Communicate clearly and concisely with clients and colleagues, ensuring seamless collaboration and resolution of issues.
  • Rotational Shifts: Adapt to rotating shifts as needed to meet business demands.
Qualifications
  • Education: Graduate degree from a recognized institution.
  • Experience: 1-2 years of relevant experience in a similar role.
  • Join Date: Immediate joiners will be given preference.
Required Skills and Qualifications
  • Proficiency in Advanced Excel: Expertise in utilizing advanced Excel features to manage data and provide solutions.
  • Experience with CRM Platforms: Familiarity with CRM platforms to streamline client interactions.
  • Troubleshooting Skills: Strong problem-solving abilities to resolve client issues promptly.
  • Excellent Verbal and Written Communication Skills: Clear and concise communication with clients and colleagues.
  • Willingness to Work Rotational Shifts: Adaptability to rotating shifts as needed.
Benefits

A competitive compensation package will be discussed during the interview process.

Equal Opportunity Statement

If you're passionate about delivering outstanding client service and growing within a supportive team, we encourage you to apply for this exciting opportunity.

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