Customer Service Support Professional

3 days ago


Solapur, Maharashtra, India beBeeSupport Full time ₹ 7,50,000 - ₹ 10,50,000
Job Summary

We are seeking a highly skilled and compassionate customer service professional to provide exceptional support to our customers, resolve their queries and concerns in a timely and professional manner.

This role requires active listening, empathy, and effective communication skills to build and strengthen customer relationships.

The ideal candidate will be responsible for managing incoming chats and emails, addressing and resolving customer issues related to business growth, billing, and account satisfaction.

Demonstrating the value of our services to customers every day is essential. The successful candidate will possess excellent multitasking skills, exceptional English communication skills, and a positive, polite, confident, sincere, and friendly disposition.

Key Responsibilities:
  • Build and strengthen customer relationships by providing timely and effective support.
  • Manage incoming chats and emails to address customer inquiries and concerns.
  • Address and resolve customer issues related to business growth, billing, and account satisfaction.
Requirements:
  • Bachelor's degree preferred.
  • Excellent multitasking skills.
  • Exceptional English communication skills, especially written.
  • A positive, polite, confident, sincere, and friendly disposition.
  • The ability to solve problems and think quickly on your feet.
  • Flexibility and adaptability in a fast-paced environment.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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