Technical Support Specialist

1 day ago

Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full time

Job Summary:

We are seeking a highly skilled Technical Support Engineer to join our team at Tech Data Advanced Private Limited. As a Technical Support Engineer, you will be responsible for providing technical support and services to our customers.

Key Responsibilities:

  • Determine the scope of work based on customer requirements and advise senior system engineers on resources required.
  • Install and configure services as per approved implementation plans.
  • Carry out technology, professional, and maintenance support services within stipulated timelines.
  • Provide level 1 support for installed services, including hardware break-fix and troubleshooting.
  • Deliver high-quality technical support and meet predefined customer service level agreements.
  • Undergo technical training and obtain certifications to meet suppliers' requirements.
  • Conduct knowledge transfer training as required.

Requirements:

  • Minimum 3 years of relevant experience.
  • Certification in at least one technology domain.
  • Strong technical knowledge of assigned solution domains.
  • Knowledge of product portfolios in other technology domains is desirable.
  • Expertise in enterprise products implementation, migration, and support.
  • Strong interpersonal skills with a customer-centric attitude.
  • Strong oral and written communication skills.
  • Attention to technical details, priority management, and planning skills.
  • Ability to work independently with minimal supervision.
  • Results-oriented and strong documentation skills.

What We Offer:

  • Elective benefits tailored to your country.
  • Grow your career with formal programs on leadership and professional development.
  • Elevate your personal well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: valuing every voice and celebrating global diversity.
  • Make the most of our global organization through networking and community participation.

  • Technical Support Specialist

    5 days ago

    Chennai, Tamil Nadu, India NielsenIQ Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to internal and external users of our production systems.Key Responsibilities:Provide technical support to internal and...

  • Technical Support Specialist

    4 days ago

    Chennai, Tamil Nadu, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    Job SummaryHitachi Energy Technology Services Private Limited is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for customers and will provide timely and effective support to resolve their issues.Key ResponsibilitiesProvide first-line support to customers via phone,...

  • Technical Support Specialist

    1 day ago

    Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at ADCI - Tamil Nadu. As a Technical Support Specialist, you will be responsible for troubleshooting and debugging technical systems, including the Kindle Operating System. You will work closely with multiple teams to identify and resolve issues, and develop automated alarms to...

  • Technical Support Specialist

    1 day ago

    Chennai, Tamil Nadu, India ADCI MAA 12 SEZ Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at ADCI MAA 12 SEZ. As a Technical Support Specialist, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesTriage and resolve technical issues using dashboards and tools.Drive root cause analysis of...

  • Mainframe Technical Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India 12542 Citicorp Services India Private Limited Full time

    Mainframe Technical Support SpecialistWe are seeking a highly skilled Mainframe Technical Support Specialist to join our team at 12542 Citicorp Services India Private Limited. As a Mainframe Technical Support Specialist, you will be responsible for providing day-to-day technical support for our mainframe systems in a follow-the-sun model.Key...

  • Technical Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India Expeditors Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a skilled Technical Support Specialist to provide top-notch support to our customers. As a key member of our team, you will be responsible for addressing incoming environment and application support questions, liaising with internal teams, and analyzing dataflow process improvements.Key...

  • Technical Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsJob Title: Opening for Technical SupportJob Level: Executive - Non-ManagerialJob Description: We are seeking a skilled Technical Support professional to join our team at @ Six Sigma. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and resolving technical issues in a timely and...

  • Senior Technical Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India ProPMO Services Private Limited Full time

    Job Title: Senior Technical Support SpecialistJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at ProPMO Services Private Limited. As a Senior Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting complex technical issues, and collaborating with...

  • Technical Support Specialist

    1 day ago

    Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in IT and excellent problem-solving skills.Key Responsibilities:Provide technical support to customers via phone, email, or chat.Troubleshoot and resolve technical issues in a timely and efficient...

  • Technical Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India FIS Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at FIS. As a Technical Support Specialist, you will be responsible for providing level 1 and level 2 support for client-facing systems and applications, including mainframes, Tandems, switches, networks, processor links, ATMs, servers, and internet applications.Key...

  • Technical Product Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India TransUnion LLC Full time

    Job Summary:We are seeking a highly skilled Technical Product Support Specialist to join our team at TransUnion LLC. As a Technical Product Support Specialist, you will be responsible for providing technical support to our customers, resolving complex technical issues, and collaborating with internal teams to ensure seamless customer experience.Key...

  • Technical Support Specialist

    5 days ago

    Chennai, Tamil Nadu, India Hapag-Lloyd Full time

    Technical Support SpecialistHapag-Lloyd is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing 2nd and 3rd level support for all application operations.Key Responsibilities:Manage and maintain products App Connect Enterprise (ACE) and IBM Integration Bus...

  • Technical Support Specialist

    6 days ago

    Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsJob Title: Technical SupportJob Level: Executive - Non-ManagerialJob Description: We are seeking a skilled Technical Support professional to join our team at @ Six Sigma. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India Hapag-Lloyd Full time

    Technical Support Specialist - CIP - CloudpakAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Hapag-Lloyd. As a key member of our IT department, you will be responsible for providing 2nd and 3rd level support for all application operations.Key ResponsibilitiesManage and maintain the products App Connect...

  • Technical Support Specialist

    5 days ago

    Chennai, Tamil Nadu, India FIS Full time

    About the RoleAre you passionate about delivering exceptional customer service and technical support? Do you have a strong background in mainframe and ATM systems? We are seeking a skilled Technical Support Specialist to join our team at FIS.Key ResponsibilitiesMonitor and analyze mainframe and ATM systems to identify and resolve technical issuesProvide...

  • Technical Support Specialist

    1 day ago

    Chennai, Tamil Nadu, India INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P].Key Responsibilities:Provide timely and effective support to customers through various communication channels.Diagnose and troubleshoot technical issues using problem-solving skills and technical...

  • Senior Technical Support Specialist

    1 day ago

    Chennai, Tamil Nadu, India NielsenIQ Full time

    Job DescriptionAt NielsenIQ, we are seeking a highly skilled Technical Support Specialist to join our global team. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to internal and external users of our production systems.Key Responsibilities:Provide technical support to internal and external users of our...

  • Technical Support Specialist

    5 days ago

    Chennai, Tamil Nadu, India FIS Full time

    Job SummaryFIS is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our computer operations environment, you will be responsible for ensuring that our services meet all service level agreements, including US time availability, response time parameters, and availability targets.Key ResponsibilitiesAct as the focal...

  • Senior Technical Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India Gen Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Gen. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers. This is a fantastic opportunity to work with a dynamic team and make a real impact on our customers' experiences.Key...

  • Technical Support Specialist

    5 days ago

    Chennai, Tamil Nadu, India INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P].Key Responsibilities:Provide timely and effective support to customers through various communication channels.Diagnose and troubleshoot technical issues, escalating complex problems to senior...