
Transformational Service Activation Lead
4 days ago
We are seeking an experienced professional to lead our Service Strategy Activation efforts. This role will be responsible for driving initiatives that transform our service delivery, leveraging data-motivated analysis and problem structuring to identify opportunities for improvement.
Key Responsibilities:
• Develop business cases with return on investments, impact assessments, and resource requirements to secure executive buy-in for service projects.
• Collaborate with product and technical teams to prioritize initiatives on technology roadmaps, ensuring development and implementation of service capabilities.
• Lead cross-functional project teams to drive projects forward.
Requirements:
• Bachelor's degree or equivalent practical experience.
• 7 years of experience in program or project management, or managing cross-functional or cross-team projects.
Preferred Qualifications:
• Certification in Program Management.
• Experience in managing cross-functional or cross-team projects.
• Experience in stakeholder management.
• Ability to identify, collect, and analyze data to help selection making.
• Excellent communication skills for executive audiences to present information through presentations.
About the Role:
This is an exciting opportunity to join our team and contribute to the transformation of our service delivery. If you have a passion for driving change and improving processes, we encourage you to apply.
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