Only 24h Left: Senior Service Strategy Activation Lead

5 days ago


Gurgaon, Haryana, India Google Inc Full time
Job Description

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- 7 years of experience in program or project management, or managing cross-functional or cross-team projects.

Preferred qualifications:

- Certification in Program Management.
- Experience in managing cross-functional or cross-team projects.
- Experience in stakeholder management.
- Ability to identify, collect, and analyze data to help selection making.
- Excellent communication skills for executive audiences to present information through presentations.

About the job

People Experience (PX) is the team at Google that delivers hire-to-retire experiences for Google employees. We deliver end-to-end global Human Resource (HR) processes. PX teams span Recruiting, Analytics and Planning, HR Operations, Vendor Management, Service Model Excellence, and Google employees and Market-level HR support.

In this role, you will be focused on transforming Google's People Operations service delivery. You will drive initiatives like Artificial Intelligence (AI)-powered transformations, Service Delivery Transformation through intelligent operations and measurement frameworks.

Responsibilities

- Manage the service model design strategy by data-motivated analysis and problem structuring. Advocate the Google employees and People Operations (POps) teams, build measurement frameworks to uncover unmet needs across the service journey.
- Develop business cases with return on investments, impact assessments, and resource requirements to secure executive buy-in for service projects.
- Collaborate with product and technical teams to prioritize initiatives on technology roadmaps, ensuring development and implementation of service capabilities.

- Lead cross-functional project teams to drive projects.

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