Senior Learning Consultant

23 hours ago

Thrissur, Kerala, India beBeeAcademic Full time ₹ 35,00,000 - ₹ 75,00,000

About this role:

As a Senior Academic Advisor, you will be the first point of contact for prospective learners and their families, guiding them through our upskilling offerings in domains like digital marketing, design, content strategy, and paid media.

You will consult, nurture, and convert leads using accurate, program-specific knowledge while representing our institution's offerings credibly and persuasively.

Key Responsibilities:

  • Conduct personalized counselling sessions for prospective learners (and parents), detailing available upskill courses, certification paths, eligibility, curriculum benefits, tools taught, and expected career outcomes.
  • Address queries regarding course tools and software, entry-level requirements, and program pathways.
  • Manage and nurture inbound leads via phone, email, messaging apps, and in-person consultations.
  • Use consultative, student-first counselling paired with soft closing techniques to meet enrolment targets.
  • Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling.
  • Build trust-based relationships—ensuring prospects have clarity and confidence throughout the admission journey.
  • Accurately document all lead interactions, updating CRM records, lead status, follow-up plans, and outcome updates.
  • Generate clear reports to support tracking of lead conversion rates and counselling effectiveness.

Required Skills and Qualifications:

  • Bachelor's degree in any discipline from a recognized institution.
  • Exceptional verbal and written communication skills in English and Malayalam.
  • Empathetic, persuasive, and student-oriented counselling approach with strong interpersonal sensitivity.
  • Comfortable in a target-driven environment with an emphasis on process compliance and detail.

About You:

We welcome freshers and experienced professionals alike. Prior experience in academic counselling, admissions, telesales, or customer-facing roles is advantageous.

This is a fantastic opportunity to join our team and make a meaningful impact in the lives of our learners.

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