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Customer Transaction Coordinator
3 weeks ago
Job Overview:
This role is responsible for managing and processing customer transactions with high levels of efficiency and customer satisfaction.
Main Responsibilities:
- Process sales orders after understanding customer requirements
- Deliver invoices to clients via digital services
- Reconcile all payments with invoices
- Receive and sort incoming payments, including cash, online payments
- Manage petty cash
- Regularly update receivables specific to customers
- Address customer queries and resolve problems
Key Qualifications:
Bachelor's degree in Commerce (B. Com)
Understanding of accounting software/ERP
Strong computational skills
Excellent interpersonal and communication skills
Basic understanding of office software
Preferred Skills and Experience:
- 1 year of experience as a Billing Executive at a retail store
- Passion for numbers and financial data
- Excellent knowledge of MS Office
- Critical thinking and problem-solving skills
- Team player