Customer Support Executive

20 hours ago

Lucknow, Uttar Pradesh, India Agkem Impex Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Customer Support Executive Locations: Lucknow, About the Role We are seeking a proactive and detail-oriented Customer Support Executive to deliver exceptional customer service, manage leads, coordinate purchases, and support order-to payment processes. This role requires strong communication skills, multitasking ability, and ownership of tasks from initiation to closure. Key Responsibilities
• Customer Engagement & Support 1. Respond to customer queries via WhatsApp, email, and calls (inbound/outbound). 2. Provide timely resolutions and maintain high customer satisfaction levels.
• Procurement Coordination 3. Manage purchase orders from Agkem as per approved price list. 4. Complete PO creation, GRN entries, and put-away processes in the system.
• Lead & Pipeline Management 5. Follow up on active leads and nurture them to closure. 6. Generate and update new leads in Zoho, in coordination with sales managers. 7. Escalate high-value opportunities to HODs for strategic action.
• Reorder & Retention 8. Conduct follow-up calls to existing customers for reorders and product updates.
• Call Tracking & Reporting 9. Execute 100 daily calls (as per direction) and update outcomes in Zoho. 10. Share fortnightly consolidated performance reports with management.
• Order & Payment Processing 11. Create draft orders on Shopify and coordinate timely payments. 12. Share payment details with Accounts and maintain accurate transaction records. Skills & Qualifications
• Strong communication and interpersonal skills.
• Proficiency in Zoho, Shopify, and MS Office.
• Ability to multitask, prioritize, and work under deadlines.

  • Customer Support Executive WFH

    1 week ago

    Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities: As a Blinkit Customer Care Executive, you'll handle delivery partner queries and resolve issues via phone.Eligibility Criteria:-Excellent Communication SkillsGraduate & UndergraduatePermanent Work from Home (WFH)Fresher & ExperiencedA laptop with a minimum of 8 GB RAM & Windows 10 is mandatory.On-the-Job Training6 days working and 1...

  • Customer Service Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,70,000 - ₹ 2,00,000 per year

    Job Opening Startek (Voice Process – BLINKIT Inbound Rider Support)Dear Candidate,Kindly check the JD below. Please stay active during the interview process and be patient while waiting for your turn.Position: Voice Process (Inbound – 90% Riders, 10% Customers)Work Mode: Work from HomeQualification: Graduate / UndergraduateExperience: * Freshers &...

  • Customer Support Executive

    1 week ago

    Lucknow, Uttar Pradesh, India TheSignTech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionTheSignTech is a collective of senior engineers, AI specialists, and technology strategists dedicated to building an autonomous operational backbone for modern businesses. We address the challenges of scalability, manual workflows, and disconnected systems by designing and building a cohesive, intelligent, and automated digital ecosystem....

  • Customer Support Executive

    1 week ago

    Lucknow, Uttar Pradesh, India Talent Ghar Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are seeking a dedicated and customer-oriented Customer Support Executive to handle client queries, resolve issues efficiently, and ensure a positive customer experience.

  • Customer Support Executive

    20 hours ago

    Lucknow, Uttar Pradesh, India TINFO Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job DescriptionCustomer Support Executive (Chat Process) will be a crucial frontline representative for Niftel Communications, responsible for delivering seamless, written support to the company's global clientele across finance, insurance, claims, and energy sectors. This role focuses entirely on providing quick, accurate, and professional assistance...

  • Customer Support Executive

    1 week ago

    Lucknow, Uttar Pradesh, India Careerly Consulting Full time ₹ 1,44,000 - ₹ 1,68,000 per year

    "Looking for a Customer Support Executive to handle client queries, provide solutions, and ensure customer satisfaction. Strong communication skills and problem-solving ability required. Experience preferred, freshers welcome."Job Type: Full-timePay: ₹12, ₹14,000.00 per monthWork Location: In personSpeak with the employer

  • Customer Support Executive

    24 hours ago

    Lucknow, Uttar Pradesh, India EDUPROVINCE TECHNOLOGIES PRIVATE LIMITED Full time ₹ 3,00,000 - ₹ 3,84,608 per year

    Job Title: Customer Support Executive | Technical Support Executive Voice & Chat Process Non VoiceQualification: Undergraduate/Any Graduate with Fluent EnglishJob Location: Lucknow UP, Indore, Noida, Gurgaon, Mumbai, JaipurCandidate can Apply from Pan india 14days Accommodation with travel ticketBenefitsVirtual interviewHRSAHIL WhasAp.Job Types: Full-time,...

  • Customer Support Executive

    24 hours ago

    Lucknow, Uttar Pradesh, India Twelve I Consultant Full time ₹ 16,80,000 - ₹ 32,40,000 per year

    Customer Support ExecutiveFull time ( Work from Office )Location - LucknowSalary - 17k CTC to 27k CTC Eligibility -Graduate / UG are eligible Fresher / ExperiencedContact - HR Jyoti & HR Harvindar

  • Customer Care Executive

    1 week ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time ₹ 1,05,000 - ₹ 3,15,000 per year

    An upcoming company is looking for customer care executive for their outbound calling process.Qualification GraduateGood communication skills in English and Hindi.Computer and Ms office knowledgeFemale candidates preferredLocation Gomtinagar Lucknow.Job Types: Full-time, Permanent, FresherPay: ₹12, ₹18,000.00 per monthApplication Question(s):Can you work...

  • Customer Support

    3 days ago

    Lucknow, Uttar Pradesh, India EEPIC Digital Full time ₹ 2,40,000 - ₹ 9,60,000 per year

    Customer Support & Coordination ExecutiveLocation: LucknowDepartment: Post SalesExperience: Minimum 5 years in Customer Support / CoordinationIndustry: Medical Equipment / HealthcareAbout the CompanyWith over 85 years of excellence, our company is a leading name in the Indian medical equipment industry, achieving a 6X growth from ₹20 Cr to ₹104 Cr in FY...