
Guest Service Manager
3 days ago
We are seeking a highly skilled hospitality professional to fill the role of Guest Service Manager. In this position, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.
Key Responsibilities:- Deliver warm and personalized greetings to guests while assisting with their stay requirements
- Manage room reservations, cancellations, and modifications in a timely and efficient manner
- Respond to guest inquiries and resolve any issues promptly and professionally
- Maintain accurate and up-to-date records of guest interactions and billing information
- Collaborate with housekeeping and maintenance teams to ensure rooms are ready and clean
- Address guest complaints and concerns in a diplomatic and customer-focused manner
- Ensure the lobby area remains clean and well-maintained at all times
- Handle cash transactions and maintain shift reports with accuracy and attention to detail
- Promote hotel amenities and services to enhance the guest experience
- Comply with all hotel policies and safety protocols to ensure a secure environment for guests and staff
- This is a full-time, permanent opportunity for a motivated individual to grow and develop their skills
- Fresh graduates and experienced professionals are encouraged to apply
-
Hosteller Guest Services Professional
3 days ago
Kottayam, Kerala, India beBeeHospitality Full time ₹ 54,00,000 - ₹ 72,00,000Guest Services CoordinatorKey Responsibilities:Communicate proactively with guests through various channels to provide pre-arrival information and address concerns.Ensure timely and accurate responses to guest queries regarding hotel policies, amenities, and local attractions.Handle guest complaints or issues promptly and professionally, seeking resolutions...
-
Guest Relations Expert
1 week ago
Kottayam, Kerala, India beBeeExpert Full time ₹ 13,78,903 - ₹ 23,91,761Guest Relations ExpertJob Summary: We seek a highly skilled Guest Relations expert to lead our team in delivering exceptional guest experiences.As a key member of our operations team, you will be responsible for ensuring seamless travel experiences for VVIPs/VIPs/CIPs. Your expertise in reviewing daily operations and implementing corrective actions will be...
-
Guest Experience Ambassador
4 days ago
Kottayam, Kerala, India beBeeHospitality Full time ₹ 50,00,000 - ₹ 80,00,000Delivering Exceptional Guest ExperiencesWe are seeking a charismatic professional to embody the essence of our hospitality. As the face of our brand, you will deliver outstanding experiences that leave lasting impressions.Key Responsibilities:Welcome and Greet Guests warmly, setting the tone for an unforgettable experience.Efficiently manage reservations,...
-
Airport Guest Facilitator
5 days ago
Kottayam, Kerala, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 30,00,000Job OverviewThis role involves providing top-notch assistance and support to visitors, ensuring their needs are met promptly and effectively.Key ResponsibilitiesCoordinate all arrival and departure activities for VIPs, VVIPs, and CIPs, guaranteeing an outstanding travel experience.Ease guest movements through the airport by collaborating with internal teams...
-
Sales Consultant
3 days ago
Kottayam, Kerala, India beBeeReservation Full time ₹ 50,00,000 - ₹ 80,00,000Job TitleReservations Sales Professional**Job Description:**We are seeking a dynamic and customer-focused sales professional to manage guest reservations and drive sales conversions. This role requires excellent communication, sales skills, and the ability to deliver seamless guest experiences.The successful candidate will be responsible for managing room...
-
Guest Experience Specialist
2 days ago
Kottayam, Kerala, India beBeereservation Full time ₹ 4,00,000 - ₹ 8,00,000Job TitleWe are looking for a seasoned Reservation Consultant to support our team and drive guest satisfaction.This is a remote position that requires exceptional communication skills, attention to detail, and strong problem-solving abilities.The Reservation Consultant will be responsible for processing refund requests, resolving billing discrepancies,...
-
Exceptional Guest Experience Professional
6 days ago
Kottayam, Kerala, India beBeeHospitality Full time ₹ 5 - ₹ 8Job Title: Guest Relations ExecutiveAbout the Role:We are seeking a highly skilled Guest Relations professional to join our team in India. The ideal candidate will be responsible for delivering exceptional guest experiences at our properties, fostering a warm and welcoming atmosphere.Key Responsibilities:• Guest Services: Greet and welcome guests with a...
-
Guest Relation Executive High Salary
4 weeks ago
Kottayam, Kerala, India Rhythm Kumarakom Full timeResponsibilities include Welcoming guests upon arrival and assisting with check-in and check-out Handling guest complaints and resolving issues professionally and efficiently Providing information about hotel services amenities and local attractions Coordinating with other departments to ensure smooth service delivery Managing guest records and...
-
Guest Experience Executive
3 days ago
Kottayam, Kerala, India HQ.71 Full timeGuest Experience Executive (Floor Captain) Coccolo, MohaliBenvenuto to Coccolo, Fun Dining HQ in the heart of Mohali. We're not just serving plates of pasta; we're serving warm hugs, bold flavours, and big feels. Upstairs feels like Nonna's kitchen, downstairs feels like Beyoncé's birthday afterparty – and in between, our guests are falling in love with...
-
Kottayam, Kerala, India beBeeHospitality Full time ₹ 1,68,000 - ₹ 2,04,000Service Staff Job DescriptionWe are seeking highly motivated Service Staff to join our team. As a Service Staff, you will play a crucial role in ensuring exceptional guest experiences and upholding the highest standards of hospitality.Main Responsibilities:Greet guests with warmth and professionalism, providing a welcoming atmosphere from the onset.Take food...