Guest Services Coordinator

2 days ago


Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 10,00,000
Guest Services Coordinator Role

This job requires a professional who can deliver top-notch guest service by responding to inquiries, confirming reservations, and providing information about hotel amenities and services.

Main Responsibilities:
  • Respond to guest requests in a timely manner and follow up to ensure satisfaction
  • Process and confirm reservations and cancellations efficiently
  • Provide guests with detailed information about property amenities and services
  • Collaborate with relevant departments to resolve guest requests effectively
Key Qualifications and Skills:
  • Bachelor's degree or equivalent qualification
  • At least 1 year of experience in a related role
  • Excellent communication and interpersonal skills
About the Opportunity:
  • A unique chance to develop your career in a dynamic environment
  • Ongoing training and development opportunities
  • A supportive team-based culture


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