Retail Sales and Service Professional

2 days ago

Hubli, Karnataka, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

The role of Retail Store Manager plays a pivotal part in delivering exceptional customer experiences at retail stores. Key responsibilities include greeting and assisting customers, maintaining a clean and organized store environment, and ensuring seamless communication with teams.

Key Responsibilities:
  • Attend to customers visiting the store for article drop-off and collection, providing friendly and professional interactions.
  • Maintain store cleanliness and aesthetics, adhering to high standards.
  • Manage inventory of stock, ensuring items are properly logged and available as needed.
  • Handle daily cash collection and prepare end-of-day financial summaries with accuracy.
  • Follow up with customers regarding the collection of completed orders.
  • Resolve customer concerns or grievances politely and confidently, ensuring customer satisfaction.
Qualifications:
  • Prior experience in retail, customer service, or a related field is preferred.
  • Strong verbal communication skills in English, with the ability to engage with customers confidently.
  • A polite, hospitable, and solution-oriented approach to customer service.
  • Basic understanding of managing cash transactions and maintaining financial records.

This role requires effective communication, a proactive attitude, and the ability to work in a fast-paced environment. If you possess excellent customer service skills and a passion for delivering exceptional experiences, we encourage you to apply.

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