
Driving Business Performance and Fostering High-Performing Teams
12 hours ago
Team Leaders play a pivotal role in driving business performance and fostering high-performing teams.
Job Description:As a Team Leader, you will be responsible for leading and managing a team of 15–20 members. Your key responsibilities will include driving team performance across productivity, quality, shrinkage, and attrition.
- Lead and Manage a High-Performing Team
- Drive Performance Across Key Metrics
- Provide Coaching and Support to Team Members
- Identify Training Needs and Address Process Gaps
- Maintain AHT Levels as Per Targets Across Tenure Buckets
Key Requirements:
- Prior Experience in Handling International Processes
- Experience in Team Management and Supervision
- Excellent Verbal and Written Communication Skills in English
- Strong Organizational and Analytical Abilities
Benefits of this Role:
This role is perfect for individuals who are passionate about leading high-performing teams and driving business growth.
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