Servicenow Expert

1 day ago

Jaipur, Rajasthan, India beBeeArchitect Full time ₹ 25,00,000 - ₹ 35,00,000
Job Title:

Servicenow Architect

">Job Description:
  • Develop and implement ServiceNow solutions, collaborating with stakeholders to understand user stories and determine requirements.
  • Provide guidance on configuration vs customization, focusing on solutions that utilize out-of-the-box functionality.
  • Customize and develop ServiceNow applications, supporting the rollout of new applications and modules.
  • Configure Application UIs and Workflows.

Key areas of focus include:

  • Incident management, problem management, change management, release management, asset management, and configuration management database (CMDB).
  • Knowledge management, self-service portal, and report development.

Our ideal candidate will have a strong background in designing and implementing ServiceNow solutions, with expertise in IT service management functions and modules within ServiceNow.

Required Skills:

  • 6+ years of experience working in design and development roles for the ServiceNow Platform.
  • 2+ years of experience as a ServiceNow administrator.
  • Experience transitioning technology from locally focused to centralized service organizations.
  • Expertise in ITSM functions and modules within ServiceNow.
  • Understanding of RESTful Web Services and APIs.
  • Knowledge of IT and Security management best practices (ITIL, COBIT, ISO standards).
  • Experience developing workflows and supporting service technology teams.
  • Proficiency in developing solutions using JavaScript and GlideRecord.

Desirable Certifications:

  • ITIL Foundations Certification
  • ServiceNow Developer Certification(s)

Educational Qualification:

Bachelor's degree required.

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