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Customer Support Specialist
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We are seeking a highly skilled Customer Support Expert to join our team in Bengaluru. This is a full-time on-site role where you will be responsible for handling customer support, ensuring customer satisfaction, and delivering exceptional customer service.
About the RoleThis exciting opportunity is perfect for individuals who enjoy working with customers, possess excellent communication skills, and are able to multitask with ease.
Responsibilities- Handle customer inquiries and concerns via phone, email, or chat
- Respond to customer complaints and resolve issues promptly and professionally
- Provide solutions and recommendations to enhance customer experience
- Maintain accurate records of customer interactions and feedback
- Bachelor's degree in a related field (e.g. communications, business)
- Excellent communication and interpersonal skills
- Problem-solving and multitasking abilities
- Experience in customer-facing roles or similar industries (a plus)
We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.
