Customer Support Expert

6 days ago

Jamshedpur Dhanbad Kanpur, India beBeeExpert Full time ₹ 2,50,000 - ₹ 6,00,000

Customer Support Expertise

  • A Customer Service Specialist is a vital role in ensuring customer satisfaction by delivering expert assistance and support through various channels.
  • The key responsibilities include handling inquiries, resolving issues, and maintaining a positive demeanor while building strong customer relationships.
  • This involves troubleshooting problems, providing clear and accurate information about products or services, and documenting all customer interactions.
  • The specialist must be equipped to manage complex issues, handle difficult customer situations, and escalate problems to higher-level support when necessary.
  • A critical aspect of the job is maintaining a professional tone and attitude while interacting with customers.
  • Additionally, the position requires exceptional problem-solving skills, patience, and a deep understanding of the company's offerings to provide comprehensive support.

Essential Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Patience and empathy when dealing with difficult customers
  • Ability to work collaboratively as part of a team

Benefits

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunity to make a real difference in customer satisfaction

Additional Information

  • Hours: Full-time
  • Location: [Location]
  • Reports to: [Manager]

  • Customer Experience Champion

    1 week ago

    Kanpur, Jamshedpur, Dhanbad, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service Specialist Job DescriptionAs a customer service specialist, you play a vital role in ensuring customer satisfaction and building strong relationships with our customers.Key Responsibilities:Provide expert assistance and support to customers through various channels, such as phone, email, or social media.Handle customer inquiries and resolve...

  • ▷ [High Salary] Customer Service Specialist

    4 days ago

    Kanpur, Dhanbad, Jamshedpur, India Talent Acquaintance Full time

    Job Description - A Customer Service Specialist is responsible for providing expert assistance and support to customers. - The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through various channels, such as phone, email, or social media. - This includes troubleshooting problems, providing clear and accurate...

  • Urgent Search: Customer Service Specialist

    3 weeks ago

    Kanpur, Dhanbad, Jamshedpur, India Talent Acquaintance Full time

    Job Description- A Customer Service Specialist is responsible for providing expert assistance and support to customers.- The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through various channels, such as phone, email, or social media.- This includes troubleshooting problems, providing clear and accurate information...

  • Customer Support Executive

    1 week ago

    Kanpur, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from youRoles & ResponsibilitiesInteract with customers to understand service-related needs and...

  • Customer Support Executive

    2 weeks ago

    Kanpur, Uttar Pradesh, India Bhaktam Full time

    Company DescriptionUnlimitedAstro is India's leading astrology app enabling users to connect with expert astrologers for real-time guidance on love, career, finances, and more. Powered by Bhaktam Technologies, our platform is designed for seamless, personalized experiences.Role DescriptionAs a Customer Support Executive, you will be the first point of...

  • Chat Process Customer support

    2 weeks ago

    Jamshedpur, Jharkhand, India Pluse Business Full time ₹ 18,000 - ₹ 2,16,000 per year

    Job Title: Customer Support Executive – US Chat Process Location: [Pulse Business ], [Jamshedpur] Work From Office Shift Timing: US Shift (Night Shift) – 6:30 PM to 3:30 AM IST (Weekends Off / Rotational Off – Customize as per your need) Job Summary: We are looking for emotionally intelligent, calm-under-pressure individuals to join our US-based Chat...

  • Customer Service Operations Expert

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeCustomerService Full time US$ 6,00,000 - US$ 8,00,000

    Job Title: Customer Service Operations Expert About the Role:We are seeking a highly skilled and experienced Customer Service Operations Expert to ensure a premium customer experience across eCom and retail channels. Main Responsibilities:Develop and implement effective customer service strategies to drive business growth and improve customer...

  • Technical Support Specialist

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeSolution Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Tech Solutions ExpertWe're looking for a seasoned tech professional to provide top-notch support to our global customers and partners.Key Responsibilities:Deliver prompt and accurate solutions to customer technical queriesDiagnose and troubleshoot complex technical issues in a timely mannerEscalate unresolved cases to internal teams as...

  • Strategic Industry Expert

    2 weeks ago

    Jamshedpur, Jharkhand, India beBeeTechnicalConsultant Full time US$ 8,00,000 - US$ 12,50,000

    Job Overview:The primary role of this position is to provide expert consulting services that leverage industry knowledge and assist in driving revenue growth.This individual will be responsible for providing technical guidance and support to staff and customers, with a focus on specific industries.Main Responsibilities:

  • Customer Support Executive

    6 days ago

    Jamshedpur, India Five S Digital Full time

    **Greetings FiveS Digital,** We Are Hiring! Location: Jamshedpur, Jharkhand Positions - 300 Domestic Process Role - Customer support officer. Responsibilities: - Handle customer's calls Skills: Basic English and Hindi communication. Qualification - Minimum 12th passed Shift - Upto 10PM (Females) Shift - 24*7 (Males) 6 days working In-Hand...