
Benefits Administrator
16 hours ago
We are reshaping the future of benefits administration at our company, moving at incredible speed. Our cloud-native technology enables customers to rapidly build, deploy, and scale premium benefits experiences, removing traditional barriers to innovation and growth.
Our mission is to transform how we manage employee benefits: making every moment extraordinary, personalized and valuable for content owners and their consumers.
About This Role:
- Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
- Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
- Ensure accurate reflection of payroll elements linked to benefits compensation.
- Act as primary liaison with external benefits vendors.
- Manage vendor requests, escalations, and troubleshooting.
- Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.
- Maintain and update vendor site access and contact information.
- Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
- Support testing and configuration during open enrollment and system changes.
- Ensure data integrity across HRIS, vendor platforms, and payroll systems.
- Validate and process vendor invoices.
- Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.
- Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
- Assist with 5500 filings, census files, and insurance audits.
- Review and update standard operating procedures (SOPs) to align with compliance and business needs.
The ideal candidate brings 4–7 years of experience in end-to-end benefits operations with strong exposure to US and Canadian benefits, hands-on experience with HRIS & benefits platforms, knowledge of US benefits regulations (ACA, COBRA, ERISA, HIPAA) and Canadian provincial group benefits structures, strong analytical, reconciliation, and problem-solving skills, excellent communication and stakeholder management skills for working with vendors, employees, and internal partners.
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