
Technical Governance Specialist
1 day ago
About the Role:
- Senior ITSM Professional sought for leading technical governance processes and platform maintenance.
Key Responsibilities:
- Customer Service Management module experience is mandatory.
- Incident, Problem, Change, Knowledge Management under ITSM.
- Client Scripts, UI Policy, UI Scripts configuration.
- Nice to have skills in one of the following:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk, Compliance
Expectations:
- Leverage technical expertise to develop standards and practices for maintaining the ServiceNow architecture model.
- Assist in ensuring the health of the ServiceNow platform.
- Support design and implementation of a platform operating model.
About Us:
We are a global digital transformation company that enables businesses through innovation and technology solutions.
We live by our purpose of 'Creating WOW'—for clients, team members, community.
Our collaborative culture and growth opportunities make us a trusted and rewarding workplace.
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